Recall 20V324000: 2020 Chevrolet Silverado 2500, 2020 Chevrolet Silverado 3500, 2020 GMC Sierra 2500 +1 more
Updated from NHTSA data · How we count
- Report date
- Jun 4, 2020
- Vehicles affected
- 272
- Models
- 4
- Initiated by
- Manufacturer
The problem
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
The risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 20V324000
- Manufacturer campaign
- N202306490
- Manufacturer
- General Motors LLC
- Owner letters
- Jul 7, 2020
- Components
- Latches/locks/linkages:hood:latch (Body & Structure); Structure:body:hood (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology