Recall 20V440000: 2019–2020 Honda Odyssey, 2019–2020 Honda Passport, 2019–2021 Honda Pilot
Updated from NHTSA data · How we count
- Report date
- Jul 28, 2020
- Vehicles affected
- 499,344
- Models
- 3
- Initiated by
- Manufacturer
The problem
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Honda Odyssey
- 2020 Honda Odyssey
- 2019 Honda Passport
- 2020 Honda Passport
- 2019 Honda Pilot
- 2020 Honda Pilot
- 2021 Honda Pilot
Details
- NHTSA campaign
- 20V440000
- Manufacturer campaign
- Y7Y
- Manufacturer
- Honda (American Honda Motor Co.)
- Owner letters
- Sep 23, 2020
- Components
- Back over prevention: sensing system: camera (Driver Assistance & Safety Tech); Electrical system:software (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology