2021 Honda Pilot problems, complaints & recalls

2021 Honda Pilot recalls (10)

• Recall 26V365000Jun 4, 2026880,514 vehicles
  STRUCTURE:FRAME AND MEMBERS · SUSPENSION:REAR

  American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

  Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

  Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

• Recall 26V332000May 21, 202698,892 vehicles
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

  Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

  Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.

  Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

• Recall 24V064000Feb 1, 2024750,114 vehicles
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

  Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

  Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.

  Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

• Recall 23V858000Dec 18, 20232,490,460 vehicles
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

  Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

  Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

• Recall 23V458000Jun 29, 2023124,077 vehicles
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

  Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

  Risk: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

  Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

• Recall 23V431000Jun 15, 20231,209,673 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

  Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

• Recall 23V174000Mar 16, 2023339,404 vehicles
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

  Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

• Recall 20V725000Nov 20, 2020214 vehicles
  TIRES

  American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.

  Risk: Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

  Remedy: Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.

• Recall 20V440000Jul 28, 2020499,344 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM:SOFTWARE

  Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

  Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

• Recall 20V439000Jul 28, 2020607,786 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM:SOFTWARE

  Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

  Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

  Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

NHTSA defect investigations

• EA25004Opened Mar 26, 2025Open

  No Restart After Auto Start/Stop Engages

  On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r…

NHTSA 5-Star safety ratings

Recent 2021 Honda Pilot complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 7, 2026180,000 miTXFireElectrical System

   The contact owns a 2021 Honda Pilot. The contact stated that the vehicle had caught on fire while parked in the driveway. The vehicle was last driven at 12:51 PM in the day; however, at approximately 9:00 PM, after the vehicle had sat for over eight hours, the vehicle suddenly caught on fire. The local fire department responded to the scene and extinguish the fire. The vehicle was inspected and stated that the fire had originated from the battery or an electrical part inside…

   NHTSA complaint #11769675 · source
2. Filed Oct 1, 2026TXElectrical SystemEngine

   Idle auto stop / start - this has repeatedly failed at traffic lights. Vehicle stops dead and will not restart. Taken to 3 dealers over the course of 18 months and finally the 3rd Honda dealership acknowledged this. The problem has been identified and repeated by dealership mechanics. No warning lights at all.

   NHTSA complaint #11768369 · source
3. Filed Sep 30, 2026NYCrashTowedBrakesSuspension

   Vehicle: 2021 Honda Pilot NHTSA Recall: 26V-365 Honda Recall: AOU Recall Status: Incomplete/Unrepaire I am submitting this complaint regarding a serious motor vehicle accident involving my 2021 Honda Pilot. At the time of the accident, my vehicle had an open and unrepaired safety recall, NHTSA Recall 26V-365, Honda Recall AOU. I was driving my Honda Pilot downhill when the vehicle began gaining speed in a manner that felt abnormal and uncontrollable. I attempted to slow and…

   NHTSA complaint #11768137 · source
4. Filed Sep 30, 2026122,993 miTXElectrical SystemEngine

   The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was previously repaired under Technical Service Bulletin: 23-008 (Product Update: PGM-FI Idle Stop Software Update); however, the failure occurred after the product update. The contact stated that the vehicle hesitated to start after pressing the Engine Start button. The engine failed restart after coming to a complete stop and releasing the brake pedal and the Auto Idle Stop feature engaged. The…

   NHTSA complaint #11767979 · source
5. Filed Sep 29, 2026VAEngineFuel, Hybrid & EV Propulsion

   While driving with my family in my 2021 Pilot on the interstate at 75mph, I felt a shudder while in traffic. Fortunately, I signaled to get over and cars around me responded, because the check engine light flashed on and off and the car shut off. We had enough time to roll to the side of the interstate safely because drivers around me were aware and considerate. The car would not restart so we had to tow it. The Pilot has been evaluated by an independent mechanic who says…

   NHTSA complaint #11767883 · source
6. Filed Sep 25, 2026WIElectrical SystemEngine

   Multiple times, when stopped (i.e., red light) and auto-idle engaged, the car has not come out of auto engine stop, but instead has shifted into neutral upon releasing the brake pedal. Furthermore, the car cannot be put into drive from that state, but instead must be fully turned off, and then restarted, often after a pause, and a cranking challenge. Car has a new battery (8 months old) and weather is mild/warm. This problem is unpredictable, and has happened in busy traffic…

   NHTSA complaint #11767044 · source
7. Filed Sep 22, 2026NYBrakesTransmission & Drivetrain

   When the brake is pressed at a light or when idling, the gear shifts automatically to neutral and will not drive. I have to press and hold the power button to restart the car. It is happening more frequently. I have taken it to the dealership several times and they have not been able to replicate it. It also doesn’t give any codes. This is a true safety concern because I have impeded traffic multiple times when it occurs. I tried to add pictures of the invoices that I…

   NHTSA complaint #11766025 · source
8. Filed Sep 15, 2026NYDriver Assistance & Safety Tech

   The entire ADAS suddenly failed. the vehicle started cycling through all warning indicators (adaptive cruise control problem, abs problem, lane keep assist problem, brake mitigation system problem etc) brought it to Honda today and they confirmed that the "multi purpose camera/millimeter wave radar unit with aiming" had failed and needed to be replaced. Honda charged $1764.14 for all work to fix this on 9/15/2026

   NHTSA complaint #11764401 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology