2021 Honda Pilot driver assistance & safety tech problems

Related recalls

• Recall 23V431000Jun 15, 20231,209,673 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

  Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

• Recall 20V439000Jul 28, 2020607,786 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM:SOFTWARE

  Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

  Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

  Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

• Recall 20V440000Jul 28, 2020499,344 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM:SOFTWARE

  Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

  Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

  Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

What owners say

1. Filed Sep 15, 2026NYDriver Assistance & Safety Tech

   The entire ADAS suddenly failed. the vehicle started cycling through all warning indicators (adaptive cruise control problem, abs problem, lane keep assist problem, brake mitigation system problem etc) brought it to Honda today and they confirmed that the "multi purpose camera/millimeter wave radar unit with aiming" had failed and needed to be replaced. Honda charged $1764.14 for all work to fix this on 9/15/2026

   NHTSA complaint #11764401 · source
2. Filed Sep 14, 202675,000 miCADriver Assistance & Safety Tech

   The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under an unknown recall; however, the recall repair failed to prevent the failure. The contact stated that while shifting in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

   NHTSA complaint #11764021 · source
3. Filed Sep 9, 2026NJDriver Assistance & Safety Tech

   Vehicle has multiple safety system failures. After extensive online research and multiple diagnostics, repair technicians indicating safety camera failure due to heat. Technician indicating significant increase specific to this vehicle of late. Excessive environmental temperature “frying” ADAS camera. This causes failure to HondaSense safety features such as collision mitigation, lane keeping, and road departure mitigation - features touted as industry leading by Honda.…

   NHTSA complaint #11763127 · source
4. Filed Sep 7, 2026VADriver Assistance & Safety Tech

   Front safety camera no longer works which has disabled the lane keep assist, automatic cruise control, brake system, and road departure mitigation system. This is a safety hazard.

   NHTSA complaint #11762610 · source
5. Filed Aug 28, 2026NJDriver Assistance & Safety Tech

   Warning lamps for lkas, acc, auto lights and brake system started to appear. Honda diagnostics have pointed to an electrical failure with the multipurpose camera. The Honda representative admitted that this is a very common failure. I was told the car is “safe to drive” but there are constant brake system warning lights flashing on my dash. The net result is that I have no ability to know whether there is an actual brake system failure if one were to occur.

   NHTSA complaint #11760453 · source
6. Filed Aug 24, 2026CADriver Assistance & Safety TechElectrical System

   The infotainment system and rearview backup camera malfunction continually. While driving or attempting to reverse, the infotainment system frequently shuts off entirely and loses its fiber optic network connection. When it attempts to reboot and turn back on, loud popping and crackling noises emit from the vehicle speakers. Additionally, the backup camera regularly glitches and displays a message stating that the system is "Too Hot," causing the rearview monitor to go…

   NHTSA complaint #11759025 · source
7. Filed Aug 10, 2026CODriver Assistance & Safety Tech

   My 2021 Honda Pilot displayed a U3000 diagnostic trouble code, indicating an internal electronic failure of the front-facing multipurpose camera that operates the vehicle's Honda Sensing safety systems (Collision Mitigation Braking System, Lane Keeping Assist System, Road Departure Mitigation, and Adaptive Cruise Control). As a result, these safety systems became inoperative. I took the vehicle to an authorized Honda dealer, who confirmed the U3000 code and quoted…

   NHTSA complaint #11756019 · source
8. Filed Aug 8, 2026CADriver Assistance & Safety Tech

   The vehicle’s driver‑assist and collision‑avoidance systems began failing simultaneously. Multiple warnings appear on the dashboard every time the vehicle is started, and the cruise control system has stopped functioning entirely. Adaptive Cruise Control cannot be disabled, preventing the use of standard cruise control. Collision Mitigation System Problem Adaptive Cruise Control Problem (ACC) Lane Keeping Assist Problem (LKAS) Road Departure Mitigation System Problem Auto…

   NHTSA complaint #11755694 · source
9. Filed Aug 3, 2026TXDriver Assistance & Safety Tech

   My Honda has recently began displaying ADAS Failure where none of the features work including cruise control. I took to a mechanic and they displayed code U3000. This seems to be a common issue that Honda is not addressing. The fee to repair is over $1500 and the car is less than 5 years old. This is a safety issue.

   NHTSA complaint #11754390 · source
10. Filed Jul 28, 2026MIDriver Assistance & Safety TechAcceleration & Cruise Control

    I am having these problems with my 2021 Honda Pilot Touring causing intermittent sudden braking. The dealership is quoting me a lot of money to fix them. Collision Mitigation System problem Road Departure Mitigation System Problem Auto High Beam Problem Lane Keep Assist Problem Adaptive Cruise Control Problem These problems should not be occurring to a an expensive vehicle worth over $45,000 for no reason. The dealership mentioned that they are caused by a failed battery fan.

    NHTSA complaint #11753380 · source
11. Filed Jul 21, 2026OHDriver Assistance & Safety Tech

    While driving down the road the emergency braking turned on many times when I wasn’t even near a vehicle. It turned on about a total of 10 times without a car being unsafely in front of me. I just got this vehicle today and I’m worried about whether I should keep it or not because of this.

    NHTSA complaint #11751964 · source
12. Filed Jul 6, 2026LADriver Assistance & Safety Tech

    Driving on the road and heard static noise from the infotainment system after an update. I pressed the Collision Mitigation Braking System button and the dashboard had multiple warnings and disabling the entire Advanced Driver Assistance Systems (ADAS). The drive light starting blinking and a message appreaed to get to a Honda dealer. The Honda dealer inspected the front camera in the top of the windshield and said it needed to be replaced.

    NHTSA complaint #11748553 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology