Recall 20V692000: 2014 Ford Edge, 2014–2016 Ford Explorer, 2014–2015 Ford Taurus
Updated from NHTSA data · How we count
- Report date
- Nov 10, 2020
- Vehicles affected
- 15,587
- Models
- 3
- Initiated by
- Manufacturer
The problem
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The risk
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2014 Ford Edge
- 2014 Ford Explorer
- 2015 Ford Explorer
- 2016 Ford Explorer
- 2014 Ford Taurus
- 2015 Ford Taurus
Details
- NHTSA campaign
- 20V692000
- Manufacturer campaign
- 20S63
- Manufacturer
- Ford Motor Company
- Owner letters
- Feb 2, 2021
- Components
- Power train:axle assembly:axle shaft (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology