Recall 21V699000: 2021 Ram Promaster, 2021 Ram Promaster City

Updated from NHTSA data · How we count

Report date
Sep 9, 2021
Vehicles affected
10,372
Models
2
Initiated by
Manufacturer

The problem

Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

An unsecured child restraint system can increase the risk of injury during a crash.

The fix

Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
21V699000
Manufacturer campaign
Y61
Manufacturer
Chrysler (FCA US, LLC)
Owner letters
Oct 28, 2021
Components
Seat belts (Seats & Seat Belts); Seat belts:front:retractor (Seats & Seat Belts); Seat belts:rear/other:retractor (Seats & Seat Belts)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology