Recall 21V886000: 2020–2022 Entegra Anthem, 2022 Entegra Embark, 2020–2022 Entegra Reatta +3 more
Updated from NHTSA data · How we count
- Report date
- Nov 16, 2021
- Vehicles affected
- 625
- Models
- 6
- Initiated by
- Manufacturer
The problem
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
The risk
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
The fix
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2020 Entegra Anthem
- 2021 Entegra Anthem
- 2022 Entegra Anthem
- 2022 Entegra Embark
- 2020 Entegra Reatta
- 2021 Entegra Reatta
- 2022 Entegra Reatta
- 2020 Entegra Reatta XL
- 2021 Entegra Reatta XL
- 2022 Entegra Reatta XL
- 2020 Entegra Redundant Embark
- 2021 Entegra Redundant Embark
- 2020 Jayco Embark
- 2021 Jayco Embark
- 2022 Jayco Embark
Details
- NHTSA campaign
- 21V886000
- Manufacturer
- Jayco, Inc.
- Owner letters
- Jan 14, 2022
- Components
- Suspension:rear (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology