2021 Entegra Reatta XL problems, complaints & recalls

2021 Entegra Reatta XL recalls (7)

• Recall 24V061000Feb 1, 2024148 vehicles
  SEATS

  Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."

  Risk: A loose or detached seat assembly increases the risk of injury.

  Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.

• Recall 22V665000Sep 1, 2022856 vehicles
  ENGINE

  Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.

  Risk: Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.

  Remedy: Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.

• Recall 21V886000Nov 16, 2021625 vehicles
  SUSPENSION:REAR

  Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

  Risk: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

  Remedy: Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

• Recall 21V769000Sep 29, 2021994 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

  Risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

  Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

• Recall 21V767000Sep 28, 2021119 vehicles
  FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

  Entegra Coach (Entegra) is recalling certain 2021-2022 Anthem, Aspire, and Reatta XL Class A vehicles equipped with Cummins L9 diesel engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur in the fuel hoses between the fuel pump and the remote fuel filter head.

  Risk: A fuel leak in the presence of an ignition source may increase the risk of a fire.

  Remedy: Entegra will work with Cummins to replace the fuel hoses, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Entegra customer service at 1-800-283-8267.

• Recall 21V591000Jul 30, 20211,284 vehicles
  FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

  Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

  Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

  Remedy: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.

• Recall 20V600000Sep 30, 2020379 vehicles
  ELECTRICAL SYSTEM:WIRING · SEATS

  Jayco, Inc. (Jayco) is recalling certain 2021 Entegra Aspire, Anthem, Cornerstone, and ReattaXL motorhomes built with Villa power seats. The power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.

  Risk: Damaged power seat wires may short circuit, increasing the risk of a fire.

  Remedy: Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. The remedy regarding the switch and exceeding the amp capacity is still under development. The recall began December 4, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903521.

Recent 2021 Entegra Reatta XL complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

No narrative complaints on file.

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology