Recall 23V301000: 2019–2021 Ram Promaster
Updated from NHTSA data · How we count
- Report date
- Apr 27, 2023
- Vehicles affected
- 165,503
- Models
- 1
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
The risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
The fix
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 23V301000
- Manufacturer campaign
- 44A
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- Jun 22, 2023
- Components
- Power train:automatic transmission:internal:park pawl (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology