Recall 23V480000: 2023–2024 Lexus NX250, 2023–2024 Lexus NX350, 2023–2024 Lexus NX Hybrid +9 more
Updated from NHTSA data · How we count
- Report date
- Jul 12, 2023
- Vehicles affected
- 152,927
- Models
- 12
- Initiated by
- Manufacturer
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The fix
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2023 Lexus NX250
- 2024 Lexus NX250
- 2023 Lexus NX350
- 2024 Lexus NX350
- 2023 Lexus NX Hybrid
- 2024 Lexus NX Hybrid
- 2023 Lexus RX350
- 2023 Lexus RX500H
- 2023 Lexus RX Hybrid
- 2023 Toyota Corolla
- 2023 Toyota Corolla Cross
- 2023 Toyota Corolla Cross Hybrid
- 2023 Toyota Highlander
- 2023 Toyota Highlander Hybrid
- 2023 Toyota Tacoma
Details
- NHTSA campaign
- 23V480000
- Manufacturer campaign
- 23TA08/ 23LA02
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Owner letters
- Sep 8, 2023
- Components
- Air bags:frontal:driver clockspring/spiral cassette (Airbags); Steering:column (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology