Recall 23V555000: 2023 Mercedes-Benz AMG EQE, 2023 Mercedes-Benz EQE 500, 2023 Mercedes-Benz Redundant EQE 350 4MATIC

Updated from NHTSA data · How we count

Report date
Aug 4, 2023
Vehicles affected
10
Models
3
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.

The risk

In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.

The fix

Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
23V555000
Manufacturer campaign
2023080004
Manufacturer
Mercedes-Benz USA, LLC
Owner letters
Sep 1, 2023
Components
Structure:frame and members (Body & Structure)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology