Recall 23V865000: 2020–2021 Lexus ES, 2020–2022 Lexus ES Hybrid, 2020–2021 Lexus RX +11 more
Updated from NHTSA data · How we count
- Report date
- Dec 20, 2023
- Vehicles affected
- 999,901
- Models
- 14
- Initiated by
- Manufacturer
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The fix
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2020 Lexus ES
- 2021 Lexus ES
- 2020 Lexus ES Hybrid
- 2021 Lexus ES Hybrid
- 2022 Lexus ES Hybrid
- 2020 Lexus RX
- 2021 Lexus RX
- 2020 Lexus RX Hybrid
- 2021 Lexus RX Hybrid
- 2020 Toyota Avalon
- 2021 Toyota Avalon
- 2020 Toyota Avalon Hybrid
- 2021 Toyota Avalon Hybrid
- 2020 Toyota Camry
- 2021 Toyota Camry
- 2022 Toyota Camry
- 2020 Toyota Camry Hybrid
- 2021 Toyota Camry Hybrid
- 2022 Toyota Camry Hybrid
- 2020 Toyota Corolla
- 2021 Toyota Corolla
- 2020 Toyota Highlander
- 2021 Toyota Highlander
- 2020 Toyota Highlander Hybrid
- 2021 Toyota Highlander Hybrid
- 2020 Toyota RAV4
- 2021 Toyota RAV4
- 2020 Toyota RAV4 Hybrid
- 2021 Toyota RAV4 Hybrid
- 2021 Toyota Sienna Hybrid
Details
- NHTSA campaign
- 23V865000
- Manufacturer campaign
- 23TA15, 23LA03
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Owner letters
- Oct 31, 2024
- Components
- Air bags:sensor:occupant classification (Airbags)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology