Recall 23V889000: 2014–2018 Prevost H3-41, 2013–2024 Prevost H3-45, 2012–2024 Prevost X3-45 +1 more
Updated from NHTSA data · How we count
- Report date
- Dec 22, 2023
- Vehicles affected
- 2,100
- Models
- 4
- Initiated by
- Manufacturer
The problem
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
The risk
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
The fix
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2014 Prevost H3-41
- 2018 Prevost H3-41
- 2013 Prevost H3-45
- 2014 Prevost H3-45
- 2015 Prevost H3-45
- 2016 Prevost H3-45
- 2017 Prevost H3-45
- 2018 Prevost H3-45
- 2019 Prevost H3-45
- 2020 Prevost H3-45
- 2021 Prevost H3-45
- 2022 Prevost H3-45
- 2023 Prevost H3-45
- 2024 Prevost H3-45
- 2012 Prevost X3-45
- 2013 Prevost X3-45
- 2014 Prevost X3-45
- 2015 Prevost X3-45
- 2016 Prevost X3-45
- 2017 Prevost X3-45
- 2018 Prevost X3-45
- 2019 Prevost X3-45
- 2020 Prevost X3-45
- 2021 Prevost X3-45
- 2022 Prevost X3-45
- 2023 Prevost X3-45
- 2024 Prevost X3-45
- 2017 Prevost X3-45 Commuter
- 2018 Prevost X3-45 Commuter
- 2019 Prevost X3-45 Commuter
- 2020 Prevost X3-45 Commuter
- 2021 Prevost X3-45 Commuter
- 2022 Prevost X3-45 Commuter
- 2023 Prevost X3-45 Commuter
Details
- NHTSA campaign
- 23V889000
- Manufacturer campaign
- SR24-03
- Manufacturer
- Prevost Car (US) Inc.
- Owner letters
- Sep 16, 2024
- Components
- Equipment adaptive/mobility:wheelchair lift/ramp (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology