2022 Prevost X3-45 Commuter problems, complaints & recalls

Updated from NHTSA data · How we count

No owner complaints are on file for the 2022 Prevost X3-45 Commuter yet. There are 11 recalls for this model year.

Complaints
0
Recalls
11
Crashes
0
Fires
0
Injuries
0
Median mileage
—
at time of problem

Key facts

  • The 2022 Prevost X3-45 Commuter has 11 recalls on file.
  • NHTSA has opened 1 defect investigation covering this vehicle.

2022 Prevost X3-45 Commuter recalls (11)

  • Recall 24V523000Jul 9, 20242,653 vehicles
    EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

    Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

    Risk: An unstable wheelchair increases the risk of injury to lift occupants.

    Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

  • Recall 23V889000Dec 22, 20232,100 vehicles
    EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

    Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

    Risk: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

    Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

  • Recall 23V271000Apr 17, 2023280 vehicles
    SEATS:CRITICAL FASTENERS

    Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.

    Risk: A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.

    Remedy: Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.

  • Recall 23V272000Apr 17, 2023280 vehicles
    SEATS:CRITICAL FASTENERS

    Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

    Risk: An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.

    Remedy: Prevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-304.

  • Recall 22V698000Sep 19, 2022255 vehicles
    SEAT BELTS

    Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 Prevost X3-45 Commuter motorcoaches. The driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat belt. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: An incorrect seat belt may not adequately protect the driver during a crash, increasing the risk of an injury.

    Remedy: Prevost will replace the driver's seat and seat belt, free of charge. Owner notification letters were mailed January 16, 2023. Owners may contact Prevost's customer service at 1-866-870-2046.

  • Recall 22V496000Jul 11, 2022206 vehicles
    SEATS

    Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 commuter buses. The retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

    Risk: During a crash, the loose backrest and the seat belt may not properly restrain the occupant, increasing the risk of an injury.

    Remedy: Dealers will inspect and replace the retention pins and c-clips, if necessary, free of charge. Owner notification letters were mailed on August 25, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.

  • Recall 22V347000May 18, 2022189 vehicles
    VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

    Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3-45 Commuter vehicles. The right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent lane.

    Risk: An incorrectly positioned right-side mirror can reduce the driver's visibility of what is around the vehicle, increasing the risk of a crash.

    Remedy: Dealers will repair or replace the right rearview mirror, free of charge. Owner notification letters were mailed on June 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR22-08.

  • Recall 22V237000Apr 12, 2022155 vehicles
    SEATS

    Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com buses. The passenger bench seat frame bolts may have been improperly tightened during assembly.

    Risk: Loose seat frame bolts may allow the seat to move, increasing the risk of injury during a crash.

    Remedy: Prevost will inspect and tighten the bolts, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

  • Recall 22V221000Apr 6, 20226,342 vehicles
    ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

    Risk: An overheated alternator bearing can increase the risk of a fire.

    Remedy: Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

  • Recall 22V179000Mar 24, 2022140 vehicles
    ELECTRICAL SYSTEM

    Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com coach buses. A nut located on the rear junction box may have been improperly tightened, causing a cable to loosen.

    Risk: A loose junction box cable may overheat, increasing the risk of a fire.

    Remedy: Prevost will properly tighten the cables on the rear junction box, free of charge. Owner notification letters are expected to be mailed on May 20, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.

  • Recall 21V485000Jun 28, 202165 vehicles
    SEAT BELTS:CRITICAL FASTENERS

    Prevost Cars, Inc. (Prevost) is recalling certain 2021-2022 X3-45 Commuter Coach buses. The passenger seats may have an attachment improperly clamped to the wall rail on the outboard side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

    Risk: Unsecured seats may not properly restrain occupants during a crash, increasing the risk of injury.

    Remedy: Prevost will provide instructions to inspect and replace the seat belt clamp, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR SR21-308.

NHTSA defect investigations

  • PE21011Opened May 13, 2021Closed Oct 3, 2022led to recall 22E030

    Alternator Front Bearing Failure

    NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc. showed high failure frequency and thermal events. An immediate shutdown of the bus can increase the risk of a crash or injury of bus occupants. In response to this investigation, Prevost Car (US) In…

Recent 2022 Prevost X3-45 Commuter complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

No narrative complaints on file.

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Other 2022 Prevost models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology