Recall 24V523000: 2006–2018 Prevost H3-41, 2005–2024 Prevost H3-45, 2019 Prevost H3-45 VIP +2 more
Updated from NHTSA data · How we count
- Report date
- Jul 9, 2024
- Vehicles affected
- 2,653
- Models
- 5
- Initiated by
- Manufacturer
The problem
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
The risk
An unstable wheelchair increases the risk of injury to lift occupants.
The fix
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2006 Prevost H3-41
- 2007 Prevost H3-41
- 2014 Prevost H3-41
- 2018 Prevost H3-41
- 2005 Prevost H3-45
- 2006 Prevost H3-45
- 2007 Prevost H3-45
- 2008 Prevost H3-45
- 2009 Prevost H3-45
- 2010 Prevost H3-45
- 2011 Prevost H3-45
- 2012 Prevost H3-45
- 2013 Prevost H3-45
- 2014 Prevost H3-45
- 2015 Prevost H3-45
- 2016 Prevost H3-45
- 2017 Prevost H3-45
- 2018 Prevost H3-45
- 2019 Prevost H3-45
- 2020 Prevost H3-45
- 2022 Prevost H3-45
- 2023 Prevost H3-45
- 2024 Prevost H3-45
- 2019 Prevost H3-45 VIP
- 2005 Prevost X3-45
- 2006 Prevost X3-45
- 2007 Prevost X3-45
- 2008 Prevost X3-45
- 2009 Prevost X3-45
- 2010 Prevost X3-45
- 2011 Prevost X3-45
- 2012 Prevost X3-45
- 2013 Prevost X3-45
- 2014 Prevost X3-45
- 2015 Prevost X3-45
- 2016 Prevost X3-45
- 2017 Prevost X3-45
- 2018 Prevost X3-45
- 2019 Prevost X3-45
- 2020 Prevost X3-45
- 2021 Prevost X3-45
- 2022 Prevost X3-45
- 2023 Prevost X3-45
- 2024 Prevost X3-45
- 2017 Prevost X3-45 Commuter
- 2018 Prevost X3-45 Commuter
- 2019 Prevost X3-45 Commuter
- 2021 Prevost X3-45 Commuter
- 2022 Prevost X3-45 Commuter
- 2023 Prevost X3-45 Commuter
Details
- NHTSA campaign
- 24V523000
- Manufacturer campaign
- SR24-26
- Manufacturer
- Prevost Car (US) Inc.
- Owner letters
- Apr 25, 2025
- Components
- Equipment adaptive/mobility:wheelchair lift/ramp (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology