Recall 24V111000: 2022–2024 Jeep Grand Cherokee, 2021–2024 Jeep Wrangler
Updated from NHTSA data · How we count
- Report date
- Feb 15, 2024
- Vehicles affected
- 199,143
- Models
- 2
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
The risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
The fix
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2022 Jeep Grand Cherokee
- 2023 Jeep Grand Cherokee
- 2024 Jeep Grand Cherokee
- 2021 Jeep Wrangler
- 2022 Jeep Wrangler
- 2023 Jeep Wrangler
- 2024 Jeep Wrangler
Details
- NHTSA campaign
- 24V111000
- Manufacturer campaign
- 04B
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- Feb 29, 2024
- Components
- Visibility:defroster/defogger/hvac system (Visibility & Wipers)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology