Recall 24V197000: 2021–2022 Ram Promaster
Updated from NHTSA data · How we count
- Report date
- Mar 14, 2024
- Vehicles affected
- 12,375
- Models
- 1
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
The fix
Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 24V197000
- Manufacturer campaign
- 21B
- Manufacturer
- Chrysler (FCA US, LLC) (Stellantis)
- Owner letters
- Feb 20, 2025
- Components
- Electrical system:wiring (Electrical System); Exterior lighting (Lighting)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology