Recall 24V482000: 2024–2025 Lexus NX, 2024–2025 Lexus NX Hybrid, 2024 Lexus RX +1 more

Updated from NHTSA data · How we count

Report date
Jun 27, 2024
Vehicles affected
11,418
Models
4
Initiated by
Manufacturer

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

The risk

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

The fix

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
24V482000
Manufacturer campaign
24LB06, 24LA06
Manufacturer
Toyota Motor Engineering & Manufacturing
Owner letters
Feb 14, 2025
Components
Seats:front assembly:head restraint (Seats & Seat Belts)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology