Recall 24V704000: 2021–2023 Mercedes-Benz S 580, 2022 Mercedes-Benz S 580 4MATIC, 2021 Mercedes-Maybach S 580 +1 more
Updated from NHTSA data · How we count
- Report date
- Sep 20, 2024
- Vehicles affected
- 27,190
- Models
- 4
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
The risk
An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
The fix
Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
- 2021 Mercedes-Benz S 580
- 2023 Mercedes-Benz S 580
- 2022 Mercedes-Benz S 580 4MATIC
- 2021 Mercedes-Maybach S 580
- 2022 Mercedes-Maybach S 580 4MATIC
- 2023 Mercedes-Maybach S 580 4MATIC
Details
- NHTSA campaign
- 24V704000
- Manufacturer campaign
- 2024100007
- Manufacturer
- Mercedes-Benz USA, LLC
- Owner letters
- Nov 15, 2024
- Components
- Engine and engine cooling:engine:engine control module (ecu/ecm):software (Engine)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology