2012 Setra S407 CC problems, complaints & recalls
Updated from NHTSA data · How we count
No owner complaints are on file for the 2012 Setra S407 CC yet. There are 6 recalls for this model year.
- Complaints
- 0
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Median mileage
- — at time of problem
Key facts
- The 2012 Setra S407 CC has 6 recalls on file.
2012 Setra S407 CC recalls (6)
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Daimler Coaches North America (Daimler Coaches) is recalling certain 2011-2016 Setra S417 TC and 2012-2016 Setra S 407 CC vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Risk: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: Daimler Coaches will replace the TWS kits, free of charge. Owner notification letters were mailed May 23, 2024. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 86.20U24286A.
- SEATS
Setra of North America (Setra) is recalling certain model year 2011-2012 S417TC buses manufactured August 2, 2010, to October 3, 2011, and 2012 Setra S407CC buses manufactured August 2, 2010, to July 4, 2011, and equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy: Setra will notify owners, and the seats will be inspected to determine if any welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 24, 2016. Owners may contact Setra customer service at 1-800-241-2947 or Recaro customer service at 1-248-484-3203. Setra's number for this recall is 91.10U10086A.
- ELECTRICAL SYSTEM
Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC motorcoaches manufactured August 2010 to April 2014, and 2012-2014 S407 CC motorcoaches manufactured August 2010 to March 2014. There may be an electrical overload in the control unit of the lights.
Risk: An electrical overload may result in a short circuit or vehicle fire.
Remedy: Setra will notify owners, and dealers will replace the control unit, free of charge. The recall began on July 31, 2014. Owners may call Setra customer service at 1-866-624-2622. Setra's number for this recall is 82.10M08198C. This recall supersedes NHTSA Recall No. 13V-465 and Setra has expanded the original population to include an additional 63 motorcoaches.
- ELECTRICAL SYSTEM
Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.
- ELECTRICAL SYSTEM · EXTERIOR LIGHTING
Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC and 2012-2014 S407 CC motorcoaches. There may be an electrical overload in the control unit of the lights.
Risk: An electrical overload may result in a short circuit or vehicle fire.
Remedy: Motor Coach Industries, the designated importer, will notify owners and replace the control unit, free of charge. The recall began on November 25, 2013. Owners may contact Motor Coach Industries at 1-800-323-1290. Setra's recall number is 82.10M08198A.
- ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR · ELECTRICAL SYSTEM:WIRING
Setra is recalling certain model year 2009-2013 S417, S417TC, and S407CC motorcoaches, manufactured from May 2009 through June 2012. An incorrect routing of the ground wire near the alternator may lead to the chaffing and abrasion of the wire.
Risk: A damaged alternator ground wire could result in a short circuit and may lead to a vehicle fire.
Remedy: Setra's designated importer, Motor Coach Industries (MCI), will be conducting this recall. MCI will notify owners and will reroute the wiring free of charge. The safety recall began on December 14, 2012. Owners may contact Motor Coach Industries at 1-502-318-3077.
Recent 2012 Setra S407 CC complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
No narrative complaints on file.
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology