2021 Subaru Crosstrek problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 115 complaints with NHTSA about the 2021 Subaru Crosstrek, most often about visibility & wipers. There is 1 recall for this model year.

Complaints
115
Recalls
1
Crashes
8
Fires
2
Injuries
6
Median mileage
2,460 mi
at time of problem

Key facts

  • Visibility & Wipers is the most-reported problem area, named in 33 of 115 complaints (29%).
  • Driver Assistance & Safety Tech (18) and electrical system (16) follow.
  • Half of the complaints that list mileage happened before 2,460 mi.
  • Owners reported 8 crashes, 2 fires and 6 injuries.
  • The 2021 Subaru Crosstrek has 1 recall on file.
  • It ranks 2nd of 12 Subaru Crosstrek model years by our severity-weighted complaint score (1st = worst).
  • That is 67% more complaints than the 2020 model year (69).

2021 Subaru Crosstrek problems by category

  • 33 complaints
  • Other / Unknown
    26 complaints
  • Driver Assistance & Safety Tech · 2 crashes
    18 complaints
  • Electrical System · 1 crash
    16 complaints
  • Engine · 1 crash
    16 complaints
  • Transmission & Drivetrain · 2 crashes
    14 complaints
  • Fuel, Hybrid & EV Propulsion · 1 crash
    4 complaints
  • Brakes · 1 crash
    4 complaints
  • Body & Structure
    3 complaints
  • Seats & Seat Belts · 1 crash
    3 complaints
  • Acceleration & Cruise Control · 1 crash
    3 complaints
  • Steering
    3 complaints
  • Suspension
    3 complaints
  • Airbags · 1 crash
    2 complaints
  • Lighting
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Visibility/wiper29
Unknown or other25
Engine16
Electrical system14
Power train12
Forward collision avoidance: automatic emergency braking10
Forward collision avoidance: warnings6
Forward collision avoidance: adaptive cruise control5

When problems happen (mileage)

12Under 10k110k–30k30k–60k360k–100k1100k–150k150k+
Mileage at the time of the problem, for 2021 Subaru Crosstrek complaints that list mileage.

2021 Subaru Crosstrek recalls (1)

  • Recall 23V755000Nov 9, 202395,830 vehicles
    POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

    Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

    Risk: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

    Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2021 Subaru Crosstrek SW AWD★★★★★★★★★☆★★★★★★★★★☆

Recent 2021 Subaru Crosstrek complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Aug 24, 2026RIElectrical System
    There have been multiple instances where my car has failed to “restart” if the auto-start-stop feature is on. I immediately turn that setting off every time I get into my car because if I pause for too long at a light/stop sign etc.the engine will stall and turn off (without being in park). I have reported this to Subaru on many occasions and they’ve told me to replace the battery, so I did, and nothing changed. I’ve also replaced the starter and that didn’t help either. I’m…
    NHTSA complaint #11758970 · source
  2. Filed Aug 21, 2026MNBrakes
    We brought the vehicle in for routine maintenance. They reported that all brake hoses were bulging and at risk of failing at any time. They said that there was a related recall for a similar issue on other CrossTrek's but that ours was not included in the VIN list, so was not a part of the recall. This appears to be a serious component failure which could result in a fatal accident. The fact that this happened with all brake hoses indicates a defective component. We were…
    NHTSA complaint #11758570 · source
  3. Filed Jul 31, 2026KYDriver Assistance & Safety TechElectrical SystemTransmission & Drivetrain
    Was driving on highway when all of the lights on my dash illuminated. Eventually I got a warning for oil at temp alarm. Was giving code P2757 and P0700. Looks like this a common issue in Subarus but doesn’t look like it covers anything after 2020.
    NHTSA complaint #11754078 · source
  4. Filed Jul 16, 2026COEngine
    - Rod #4 failure of unknown cause, although there is speculation that current failure may be related to a major repair in oil system a year ago. - My safety along with my unborn child’s, husband’s and brother in law’s were all at risk. Another driver had to take evasive action to avoid hitting us in an active fast lane on I-70 going between 65-70 mph. There was no shoulder available to pull off on until a half mile up the road. - Yes the problem has been confirmed from the…
    NHTSA complaint #11750897 · source
  5. Filed Jul 14, 2026UTTransmission & Drivetrain
    Viscous Coupling and center differential failing. unable to turn at low speeds. Low mileage vehicle, under 40,000. This is a several 1000$ repair that happens right after warranty
    NHTSA complaint #11750393 · source
  6. Filed Jul 14, 202685,000 miCASuspension
    The contact owns a 2021 Subaru Crosstrek. The contact stated that while driving at undisclosed speeds and turning to the right or the left, the steering wheel and the vehicle were shaking and vibrating abnormally. The vehicle was taken to the local mechanic to be diagnosed, and it was determined that the control arms and struts needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The…
    NHTSA complaint #11750237 · source
  7. Filed Jul 6, 2026VAEngineOther / Unknown
    Thermo Control Valve (TCV) causes a check engine light to come on and disables eyesight issue started May 29, 2026. The check engine would go on and off. Now it just stays
    NHTSA complaint #11748542 · source
  8. Filed Jun 10, 2026WIElectrical System
    The DCM on our 2021 Subaru Crosstrek is causing a parasitic drain on the battery. It left us stranded several times. We replaced the battery twice in the past 15 months. There is a class action lawsuit against Subaru for this exact problem, but they won't replace it on our vehicle because it has over 45,000 miles. A defective DCM is a widely known problem with many Subaru models. We never received notice of this problem from Subaru, nor were there any warnings, messages, or…
    NHTSA complaint #11743228 · source

Compare the 2021 Subaru Crosstrek with another vehicle →

Other 2021 Subaru models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology