2020 Subaru Crosstrek problems, complaints & recalls

2020 Subaru Crosstrek recalls (0)

No recalls on file.

Recent 2020 Subaru Crosstrek complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 12, 2026CAElectrical System

   I own a 2020 Subaru Crosstrek. While driving on the freeway in heavy traffic, I had to make a hard stop due to traffic ahead. When the vehicle came to a complete stop, the engine automatically shut off as part of the vehicle’s auto start-stop system. When I released the brake to proceed with traffic, the vehicle attempted to restart, but displayed a “Disabled” message and the auto start-stop system became disabled. I had to turn the vehicle completely off and restart it…

   NHTSA complaint #11763854 · source
2. Filed May 14, 2026VTTransmission & Drivetrain

   DEFECT DESCRIPTION My 2020 Subaru Crosstrek has been diagnosed with diagnostic trouble code P2757 (Torque Converter Clutch Pressure Control Solenoid Control Circuit Performance), which my authorized Subaru 802 Subaru retailer in Vermont has confirmed is caused by a defective CVT Control Valve Body. Subaru of America has acknowledged this exact defect in Technical Service Bulletin 16-156-25R (revised 10/28/25), which explicitly covers the 2013–2021MY Crosstrek 2.0L (FB20…

   NHTSA complaint #11737783 · source
3. Filed May 11, 2026VTElectrical System

   While driving 2020 Crosstrek Hybrid, the dashboard lights suddenly flashed and then engine stalled, leaving me with no brakes and no steering. I rolled through straight through an intersection with four stop signs and I could not stop. Luckily no one was driving or walking at the time. I couldn't start car, even with a jump start. I bought a new Interstate battery with higher specs. Three days later the same thing happened, the car stalled while driving just about to park.…

   NHTSA complaint #11737166 · source
4. Filed May 11, 2026CAEngineTransmission & Drivetrain

   My 2020 Subaru Crosstrek CVT Valve Body equipment failure and CVT Torque Converter failure. This appears to be a common failure for prior Subaru Crosstrek model - however was not extended for coverage to 2020 and beyond models - appears the issue still persists and additional year models should be covered. My vehicle experience the same failure for CVT Valve Body failure and CVT Torque Converter while driving at highway speeds. Problem occurs for previous Subaru Models…

   NHTSA complaint #11737051 · source
5. Filed May 6, 2026NJElectrical SystemEngine

   My 2020 Subaru Crosstrek experienced a sudden loss of motive power and stalled due to a blown ignition fuse. Diagnostic code P1604 (Startability Malfunction) was stored. Inspection by Wayne Subaru (Invoice #25340) confirmed the Cylinder 3 ignition coil had shorted and physically melted. This is the exact failure mode described in Subaru Safety Recall WRE-21 (NHTSA Campaign 21V825000), which currently only covers 2018–2019 models. My vehicle experienced a thermal event and a…

   NHTSA complaint #11735976 · source
6. Filed Mar 20, 2026NCBrakesElectrical System

   Beginning one year after buying this used 2020 Subaru Crosstrek base trim the starter failed and battery fully died after failing to start from a stop. The engine was OFF due to the auto-stop system and failed upon lifting my foot from the brake on a slight incline, causing a constant warning beep and a starter system failure message on the dash display. Immediately after failing to start the brake pressure significantly dropped causing my car to roll into the front of the…

   NHTSA complaint #11725956 · source
7. Filed Feb 25, 2026ORTransmission & Drivetrain

   The rear differential on my PHEV Crosstrek failed around 31,500 miles. My spouse was driving under 30mph and turning, and heard a clunking/popping/metal-on-metal sound that persisted intermittently for the remainder of the drive home. Since then on 1/8/26, the sound has been aggravated and persistent, every 45 seconds or so while driving, mostly while turning, so we brought it in and were alerted to significant and large metal shavings in the rear differential oil. The…

   NHTSA complaint #11720387 · source
8. Filed Oct 15, 2025FLCrash1 injuredSeats & Seat Belts

   At Miami Airport, with ample space behind the vehicle in front, a pickup truck with a very long sloping ramp trailer to carry several cars pulled into the stated space. The lefthand side rear of the trailer being well below my line of vision hit my bumper on the passenger side. My insurance provided GPS confirmed I was driving at 16 mph at the time. We both stopped. We looked at no damage to the trailer and seemingly minor damage to the car. We both drove off. I was about…

   NHTSA complaint #11693525 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology