2020 Subaru Outback problems, complaints & recalls

Updated Oct 10, 2026 from NHTSA data · How we count

Owners have filed 883 complaints with NHTSA about the 2020 Subaru Outback, most often about visibility & wipers. There are 6 recalls for this model year.

Complaints: 883
Recalls: 6
Crashes: 18
Fires: 7
Injuries: 3
Median mileage: 6,000 mi

Key facts

Visibility & Wipers is the most-reported problem area, named in 378 of 883 complaints (43%).
Electrical System (256) and driver assistance & safety tech (62) follow.
Half of the complaints that list mileage happened before 6,000 mi.
Owners reported 18 crashes, 7 fires and 3 injuries.
The 2020 Subaru Outback has 6 recalls on file.
It ranks 2nd of 22 Subaru Outback model years by our severity-weighted complaint score (1st = worst).

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)	Complaints
Visibility/wiper	308
Electrical system	250
Unknown or other	150
Visibility:windshield	64
Engine	48
Power train	45
Forward collision avoidance: warnings	28
Forward collision avoidance: automatic emergency braking	26

When problems happen (mileage)

Mileage at the time of the problem, for 2020 Subaru Outback complaints that list mileage.

2020 Subaru Outback recalls (6)

Recall 24V227000Mar 22, 2024118,723 vehicles
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Risk: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Recall 22V485000Jul 8, 2022182 vehicles
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:DRIVELINE:CHAIN/BELT
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Risk: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Recall 21V955000Dec 9, 2021198,255 vehicles
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:DRIVELINE:CHAIN/BELT
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Risk: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Recall 21V587000Jul 29, 2021175,968 vehicles
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Recall 20V766000Dec 10, 20207,741 vehicles
BACK OVER PREVENTION:DISPLAY FUNCTION
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Recall 19V664000Sep 18, 20193,467 vehicles
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Risk: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

NHTSA 5-Star safety ratings

Version	Overall	Frontal	Side	Rollover
2020 Subaru Outback SUV AWD	★★★★★	★★★★★	★★★★★	★★★★☆

Recent 2020 Subaru Outback complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

Filed Sep 28, 2026TXTransmission & Drivetrain
Noticed minor hesitation in the reverse down our driveway Aug 2024. By Aug 2026, the transmission hesitation has turned into very noticeable shudder and slip. In reverse down the driveway, the TR580 CVT was showing premature initial failure resulting in unexpected loss of motive power control as well as acceleration hesitation in forward. This transmission defect compromised the ability to safely navigate down the driveway and through traffic, creating an risk of a rear end…
NHTSA complaint #11767432 · source
Filed Sep 27, 2026WYOther / Unknown
Unknown. Best assessment between 2:09 and 2:15 pm on the XXX pass outside of [XXX] heading west. There were wind gusts up to 27 mph. I was traveling highway speeds 75-80mph. I had been driving highway speeds since 10:30 am coming from [XXX] No warning. As in: no flutter of the hood, hood not popped, no warning lights. The hood flew open and smashed my windshield during a gust at 80mph. I believe that even though the hood was closed, the latch either failed or was not fully…
NHTSA complaint #11767264 · source
Filed Sep 20, 2026CAElectrical SystemOther / UnknownSteering
9/20/26 my 2020 Subaru Outback experienced repeated electrical failures followed by loss of power-steering assistance. The underlying failed component is unknown. The vehicle is parked and available for inspection. While driving, the vehicle intermittently lurched/jerked as the center display went completely black and restarted and EyeSight repeatedly became unavailable and returned. After stopping for fuel, I attempted to restart the vehicle. It initially started and then…
NHTSA complaint #11765713 · source
Filed Aug 19, 202619,000 miMAEngine
The contact owns a 2020 Subaru Outback. The contact stated that on various occasions upon bringing the vehicle to a stop or upon acceleration the vehicle had experienced a total loss of automotive power, and all of the warning lights would remain illuminated. The vehicle was taken to a local dealer where it diagnosed and the contact was advised that the battery, and thermal valve were faulty and needed to be replaced. The battery had been replaced five times however the…
NHTSA complaint #11757956 · source
Filed Aug 11, 2026MSElectrical System
In the first 2 weeks after financing vehicle it started having passenger window issues when it rained it caused window to not wat to go up or would try coming down when trying to let it up when it rained next qas battary kept killing my battery I've replaced 4 batteries in 2.5 years and then my rear gate door would sometimes not want to open til it just stopped all together as if it had something stuck in it to keep from opening then while driving the assistant in 2 events…
NHTSA complaint #11756314 · source
Filed Aug 5, 2026OHTransmission & Drivetrain
From when we purchased this car new until the day we traded it. There were many times on the freeway at 60-65 MPH that you would need to move over a couple of lanes and went to wide open throttle and the car would simply do nothing for 1 to 2 seconds. I recently learned that in 22' Subaru had a software update to rectify this issue. Meaning there are plenty of Subaru owners who are driving around in cars that put their safety at risk. When you step on the gas you need and…
NHTSA complaint #11754978 · source
Filed Jul 22, 2026KYSeats & Seat Belts
The driver’s power-seat lift motor failed intermittently, leaving the seat stuck in its lowest position. The component remains installed in the vehicle and is available for inspection. The seat could not be raised high enough for my wife to obtain adequate forward visibility, making the vehicle unsafe for her to drive. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Quantrell Subaru confirmed the lift motor failure. The technician…
NHTSA complaint #11752019 · source
Filed Jul 21, 2026NYEngineFuel, Hybrid & EV PropulsionWheels & Tires
The warning lights on our 2020 Subaru Outback have lit intermittently for the past 2 years. When bringing the vehicle into the dealer for service and oil changes, this was reported. Recently the TPMS light began to light intermittently. Tire pressure was checked and adjusted but the problem persisted. When we brought the vehicle in for service, it turned out that all tire pressure sensors needed to be replaced BUT the service techs identified other problems that surfaced…
NHTSA complaint #11751812 · source

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Other 2020 Subaru models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology