2020 Subaru Outback visibility & wipers problems

Related recalls

No recalls on file.

What owners say

1. Filed May 8, 2025NEOther / UnknownVisibility & Wipers

   I am on my third windshield in les than a year. The tiniest pebble will crack the windshield, or sudden changes to weather has now caused a stress crack. Seems to be poor weight distribution on the design. There is extensive customer complaints on line with the same issue. Insurance will only cover two a year. There were no warnings of this issue when the car was purchased. This is an expensive hazard to keep having issues with. They need to do a recall on a fix.

   NHTSA complaint #11659737 · source
2. Filed Jan 14, 202568,000 miNVVisibility & Wipers

   The contact owns a 2020 Subaru Outback. The contact stated that the front passenger’s side mirror had started to detach from the vehicle without an impact to the vehicle, and the mirror had become inoperable. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 68,000.

   NHTSA complaint #11635838 · source
3. Filed Dec 12, 202462,000 miCTVisibility & Wipers

   The contact owns a 2020 Subaru Outback. The contact stated while the vehicle was parked in the garage, the contact became aware that there was a 12-inch-long crack on the windshield starting from the driver’s side of the windshield. The contact stated that there was no impact to the windshield that could have caused the windshield to crack. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was…

   NHTSA complaint #11630375 · source
4. Filed Nov 25, 2024CAVisibility & Wipers

   Rearview mirror fell off windshield with very little use. The mirror broke off a piece of the windshield, causing damage and requiring complete replacement of the windshield.

   NHTSA complaint #11627385 · source
5. Filed Nov 11, 2024SCOther / UnknownVisibility & Wipers

   Problem component: exterior mirror on driver side It was raining, I was driving, I heard what sounded like a loud explosion by my driver side window. After the initial shock, I thought a tire had blown out, but car drove ok and no tire warning light came on. It was a rural road with no shoulder, only deep stormwater ditch along the roadside, so there was no place to safely pull over in traffic to assess what may have happened. I drove about 2-3 miles before I could pull over…

   NHTSA complaint #11624532 · source
6. Filed Aug 30, 2024AZVisibility & Wipers

   I have 2020 Subaru Outback and have had 14 windshield replacements/repairs. The windshield has spider cracked out of nowhere and has been unable to take the smallest impact without cracking in multiple locations. I have submitted multiple complaints to Subaru and was informed the issue is unique to my vehicle, but the car has never been inspected by Subaru, regardless of countless requests to do so. All but one windshield replacement has been submitted through my insurance,…

   NHTSA complaint #11611877 · source
7. Filed Aug 4, 2024CAVisibility & Wipers

   We are on our 3rd broken windshield in 3 years. We do not drive the car very often or drive any extreme ways. This is more broken windshields than I have had in my whole life in just a few years having this car. There must be something wrong with the way it’s made.

   NHTSA complaint #11606327 · source
8. Filed Jul 29, 2024500 miNYVisibility & Wipers

   The contact owns a 2020 Subaru Outback. The contact stated that while seated in the vehicle in the driveway of the residence, the front windshield cracked without impact. The vehicle was taken to the dealer; however, the contact was informed that the failure was not caused by a manufacturing defect. The windshield was replaced. The contact stated that the windshield had been replaced three times and was in the process of a fourth replacement. The contact stated that the…

   NHTSA complaint #11605167 · source
9. Filed Jul 21, 2024ILVisibility & Wipers

   This is a safety issue regarding the durability of windshields. I have had 2 incidents now with my 2020 subaru outback having a cracked windshield. Both times it came on suddenly with at least a foot long crack or more the first time and an 18 inch crack the second time just recently. I reported the incident to the service manager this time and he put me in touch with customer advocacy at subaru who is waiting for a report from the diagnosis on Monday, July 22. The first…

   NHTSA complaint #11603641 · source
10. Filed Jul 10, 202490,000 miGAVisibility & Wipers

    The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked, the front windshield unexpectedly shattered. There was no impact to the windshield that could have caused the windshield to shatter. The vehicle was taken to the dealer, who suggested that the contact file a claim with the insurance company to replace the front windshield. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was…

    NHTSA complaint #11600910 · source
11. Filed Jun 14, 202434,000 miIDVisibility & Wipers

    The contact owns a 2020 Subaru Outback. The contact stated while the vehicle was parked, he became aware that the passenger’s side of the windshield was severely cracked. The dealer was contacted but the vehicle was not repaired. The contact was concerned that the vehicle was a safety hazard and could cause severe injuries to occupants in the vehicle. The manufacturer was notified of the failure and referred the contact to the Insurance Provider for assistance. The…

    NHTSA complaint #11594398 · source
12. Filed Jun 4, 2024WYDriver Assistance & Safety TechVisibility & Wipers

    A small horizontal crack recently appeared on my Outback's front windshield while it was sitting in a garage overnight. The crack started from the passenger side and has now crept over to the middle of the windshield. Previous to this incident, the car had been sitting unused for over a month, so there was no opportunity for rocks or other debris from the road to cause the crack. This is the second time that the windshield has developed a crack out of thin air. I have…

    NHTSA complaint #11592368 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology