2020 Subaru Outback electrical system problems

Updated from NHTSA data · How we count

256 owners have reported electrical system problems with the 2020 Subaru Outback, 29% of all complaints about this model year. The typical problem appeared around 5,000 mi.

Electrical System complaints
256
Crashes
2
Fires
0
Injuries
0
Related recalls
0
Median mileage
5,000 mi

Specific components reported

Electrical System covers: Battery, wiring, infotainment, instrument cluster, communication and software.

ComponentComplaints
Electrical system250
Electrical system:12v/24v/48v battery5
Electrical system:wiring:connectors/plugs:accesory power outlet/jack/port/usb/sae/cigarette lighter1
Electrical system: instrument cluster/panel1
Electrical system:adas1

Electrical System complaints across Subaru Outback years

12005742007472009101220111972013158720152713632017214360201925675202152172023161320255
Electrical System complaints by model year. The 2020 is highlighted.

Mileage when the problem appeared

96Under 10k1510k–30k330k–60k260k–100k100k–150k1150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

No recalls on file.

What owners say

  1. Filed Sep 20, 2026CAElectrical SystemOther / UnknownSteering
    9/20/26 my 2020 Subaru Outback experienced repeated electrical failures followed by loss of power-steering assistance. The underlying failed component is unknown. The vehicle is parked and available for inspection. While driving, the vehicle intermittently lurched/jerked as the center display went completely black and restarted and EyeSight repeatedly became unavailable and returned. After stopping for fuel, I attempted to restart the vehicle. It initially started and then…
    NHTSA complaint #11765713 · source
  2. Filed Aug 11, 2026MSElectrical System
    In the first 2 weeks after financing vehicle it started having passenger window issues when it rained it caused window to not wat to go up or would try coming down when trying to let it up when it rained next qas battary kept killing my battery I've replaced 4 batteries in 2.5 years and then my rear gate door would sometimes not want to open til it just stopped all together as if it had something stuck in it to keep from opening then while driving the assistant in 2 events…
    NHTSA complaint #11756314 · source
  3. Filed Jan 13, 202637,168 miCAElectrical System
    The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was alerted by the message “Eyesight Technology Failure”, before the battery shut down, causing the steering wheel to seize, forcing the contact to come to a complete stop in the middle of the highway. The check engine, air bags, and oil warning lights were illuminated. The contact stated that several other unknown warning lights and alerts were displayed on the…
    NHTSA complaint #11710788 · source
  4. Filed Aug 25, 202556,000 miCTElectrical System
    The contact's husband owns a 2020 Subaru Outback. The contact stated that the vehicle was difficult to start intermittently, but was able to be jump-started. There was no warning light illuminated. The vehicle was taken to Advance Auto, where the contact was informed that the battery and the alternator were in good condition. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage…
    NHTSA complaint #11682818 · source
  5. Filed Jul 13, 2025AZElectrical SystemEngineFuel, Hybrid & EV Propulsion
    Car stalled in traffic. The engine was cranking but it would not start. Had AAA tow off the road and to my home. Car sat for 10 days waiting for a fuel pump (thought this was the problem). After sitting for 10 days the battery was totally dead! New fuel pump installed battery was jumped but could not start the car. After 2 hours on the charger the battery still did not have enough energy to turn over the engine. Car is in a certified service shop (Wilhelm). Battery replaced…
    NHTSA complaint #11673168 · source
  6. Filed Feb 19, 2025CAElectrical System
    For our 2020 Subaru Outback, we are on our 3rd battery at only 49k miles. The car died again today. Thankfully AAA was able to jump it after a friend tried unsuccessfully. We suspect all of this battery drain, failure and replacement has been due to the known Data Communications Module (DCM) issue on recent Subaru’s. I have an appt w the dealer in Santa Monica tomorrow morning to have it diagnosed.
    NHTSA complaint #11643787 · source
  7. Filed Oct 5, 2024CAElectrical System
    We are on our 3rd battery in < 4 years. Subaru is well aware of this issue in their engineering in the parasitic drain from the Starlink module. AAA won’t even replace these batteries anymore because the problem is so prevalent. Meanwhile, I’m about to have to buy a 4th battery less than 4 years after purchasing the car.
    NHTSA complaint #11618271 · source
  8. Filed Jul 18, 202466,000 miNCElectrical System
    The contact owns a 2020 Subaru Outback. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that the battery was replaced several times; however, the failure persisted. The vehicle was taken to a local dealer, where it was determined that the battery was not big enough for the turbocharger installed in the vehicle. The battery was replaced; however, the failure persisted. The contact also stated that while driving at…
    NHTSA complaint #11603195 · source
  9. Filed Jul 2, 2024CABody & StructureElectrical System
    Rear trunk door won’t lock when closed and open up while driving. It’s unsafe as I have to constantly keep an eye in rear view mirror to see if door popped open by itself. Took to service station and they said it’s tied to battery and it is preventing door to close because trunk door takes power to open. I do not understand how trunk door locking close cannot be independent of battery. It is quite unsafe for vehicle occupants and poses danger to other vehicles driving behind.
    NHTSA complaint #11598286 · source
  10. Filed Jun 25, 202425,000 miVAElectrical System
    The contact owns a 2020 Subaru Outback. The contact stated while turning off the vehicle, the Data Communication Module (DCM) remained running, causing the battery to become drained twice. The vehicle was taken to a local dealer but was not yet diagnosed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 25,000. The VIN was not available.
    NHTSA complaint #11596406 · source
  11. Filed May 28, 2024TNElectrical SystemOther / Unknown
    As my husband & I were traveling to Augusta, GA on Memorial Day weekend with our niece, we approached the [XXX] outside Chattanooga, Tennessee in heavy traffic and heavy rain on Saturday [XXX] 2024 at approximately [XXX] When we stopped for a small accident ahead of us, the “auto stop-start engine” feature stopped the car engine as normal. However, almost instantly, all of the electronics in the car appeared to fail and the car would not restart. The dashboard indicated that…
    NHTSA complaint #11590991 · source
  12. Filed Feb 24, 2024WAElectrical System
    The NEW car battery was replaced by seller early in the first year. The car would not start after stopping. Now the same again dead battery symptom reappears. Upon trying to start, the electrical system will not shut off at this time and will drain the battery down yet further. After stopping the car it will not start without fully recharging. Early on, once the car stopped running while I was in gear driving down the road. Though it did restart this time. I have been unable…
    NHTSA complaint #11573793 · source

Other 2020 Subaru Outback problem areas

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology