2020 Subaru Legacy problems, complaints & recalls

2020 Subaru Legacy recalls (6)

• Recall 24V227000Mar 22, 2024118,723 vehicles
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

  Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

  Risk: An air bag that does not deploy during a crash can increase the risk of injury.

  Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

• Recall 22V485000Jul 8, 2022182 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:DRIVELINE:CHAIN/BELT

  Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

  Risk: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

  Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

• Recall 21V955000Dec 9, 2021198,255 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:DRIVELINE:CHAIN/BELT

  Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

  Risk: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

  Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

• Recall 21V587000Jul 29, 2021175,968 vehicles
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

  Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

  Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

• Recall 20V766000Dec 10, 20207,741 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

  Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

• Recall 19V664000Sep 18, 20193,467 vehicles
  SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

  Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

  Risk: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.

  Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

NHTSA 5-Star safety ratings

Recent 2020 Subaru Legacy complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jun 20, 2026KYElectrical SystemOther / UnknownSteering

   While driving there is a loss of power, the battery fails, electronic components shut down and car stops. Has happened intermittently. Replaced battery. This is a significant safety issue happened on freeway near exit ramp, in parking lot in driveway, everything cuts out. Opened hood and seems to be battery terminal connector. Recall was issued for certain Subaru models but not legacy. No warning, just cuts off. Is not a standard battery terminal connector. Had to secure…

   NHTSA complaint #11745403 · source
2. Filed Apr 1, 2026PASeats & Seat Belts

   Driver's seat structurally unstable due to factory-installed welded nut shearing off the seat rail anchor at approximately 32,000 miles. Confirmed by Napleton Subaru technician on video. Physical component in owner's possession. Failure is consistent with prior Subaru seat rail weld recalls. This affects seat stability, occupant restraint geometry, and crash protection.

   NHTSA complaint #11728577 · source
3. Filed Nov 5, 202529,000 miTXVisibility & Wipers

   The contact owns a 2020 Subaru Legacy. The contact stated that during inclement weather, the front driver and front passenger’s side power windows failed to automatically roll up as intended. The contact was forced to hold the power window button to slowly roll the windows up. The vehicle was taken to a dealer, where the contact was informed that there was debris in the slides inside the windows, causing the windows to fail to retract. The contact stated that the driver’s…

   NHTSA complaint #11697739 · source
4. Filed Jul 16, 2025IAFireElectrical SystemEngine

   One hour into traveling on the highway smoke began to come from under the hood so we pulled off to the side of the road. Upon opening the hood, after the smoke cleared, a fire was observed. At that point the passengers exited the vehicle and called 911. There was no warning lights or sounds indicating any problems prior to this. The car burned very quickly and the firefighters extinguished the fire but not before the entire car was burned to ashes. The car is wrapped and in…

   NHTSA complaint #11674078 · source
5. Filed Mar 12, 2025OHOther / Unknown

   Power window driver side intermittently fails to function, leaving window partly or completely open. This is an ongoing problem. Often I have to restart the car to get the window to operate properly. Difficult to drive when weather conditions change suddenly and window won’t close.

   NHTSA complaint #11647859 · source
6. Filed Feb 13, 2025RIElectrical System

   in inclement weather the windows will not roll up, especially heavy rain events. The window will attempt to go up and then go into the fully open position. You have to wait a minute before the window will allow you to attempt again of reset the windows. This happen to me on the highway in a heavy rain. It has happened several times. Subaru knows of this problem and has a technical bulletin about it to change the motor and window tracks. They all should be changed before a…

   NHTSA complaint #11642640 · source
7. Filed Sep 26, 2024MIAirbags

   The contact owns a 2020 Subaru Legacy. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

   NHTSA complaint #11616662 · source
8. Filed May 14, 2024PAVisibility & Wipers

   I have had two spontaneous window cracks within 6 to 9 months apart. I had a full windshield replacement and the windshield has just cracked again. The second incident, the vehicle was parked overnight so it wasn't caused by a rock or from following a car.

   NHTSA complaint #11588664 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology