2020 Subaru Legacy visibility & wipers problems

Related recalls

No recalls on file.

What owners say

1. Filed Nov 5, 202529,000 miTXVisibility & Wipers

   The contact owns a 2020 Subaru Legacy. The contact stated that during inclement weather, the front driver and front passenger’s side power windows failed to automatically roll up as intended. The contact was forced to hold the power window button to slowly roll the windows up. The vehicle was taken to a dealer, where the contact was informed that there was debris in the slides inside the windows, causing the windows to fail to retract. The contact stated that the driver’s…

   NHTSA complaint #11697739 · source
2. Filed May 14, 2024PAVisibility & Wipers

   I have had two spontaneous window cracks within 6 to 9 months apart. I had a full windshield replacement and the windshield has just cracked again. The second incident, the vehicle was parked overnight so it wasn't caused by a rock or from following a car.

   NHTSA complaint #11588664 · source
3. Filed Oct 8, 2023TNVisibility & Wipers

   This past Sunday evening, I drove to the convenience store 4 blocks away. As I returned, I noticed a crack in the windshield starting in the middle from the left edge and was about 12 inches long. No gravel marks were found, it had cracked for no apparent reason. Sitting the next night in the garage, the crack increased about 6 more inches by the next morning. Filed claim with my insurance and was subsequently replaced by Safelite here in Knoxville Tn. This cost me $100 out…

   NHTSA complaint #11548905 · source
4. Filed Aug 24, 20238,000 miCAVisibility & Wipers

   The contact owns a 2020 Subaru Legacy. The contact stated that there was a crack on the front windshield that was not caused by an impact. The vehicle was taken to a dealer and the front windshield was replaced; however, the failure reoccurred. The manufacturer was contacted and stated that the contact would receive a callback. The failure mileage was 8,000.

   NHTSA complaint #11540581 · source
5. Filed Jul 28, 2023ILBody & StructureDriver Assistance & Safety TechVisibility & Wipers

   Windshield spontaneously cracked at top. I came outside in the morning after a temperature fluctuation and there was a crack at the top with one piece of the glass sitting lower… it has since grown. I have been forced to drive with the crack as Subaru will do anything to not honor a warranty, ever. The eyesight I am learning is necessary for the vehicle to avoid front end collisions and to properly deploy the airbag. The crack started in November, it’s almost August, and I…

   NHTSA complaint #11535129 · source
6. Filed Mar 8, 2023MIVisibility & Wipers

   2020 Subaru Legacy Touring XT - Windshield cracked for no apparent reason. No stone or rock chips visible. Had same issue on previously owned 2015 Subaru Legacy. The crack starts at the base of the passenger side where heat strips are located to keep the wiper blades from freezing. The cracked windshield may cause the Subaru EyeSight safety system to malfunction, putting all passengers at risk for a potential accident. I had it inspected at a Subaru dealership. The service…

   NHTSA complaint #11510789 · source
7. Filed Feb 1, 2023MIVisibility & Wipers

   Windshield cracked for no apparent reason. May cause the Subaru EyeSight safety system to malfunction. Crack started at the bottom of passenger side windshield where the heat strips are located for wiper blades not to freeze.

   NHTSA complaint #11504932 · source
8. Filed Dec 8, 2022NYVisibility & Wipers

   A crack appeared in the windshield overnight while parked in the driveway with no sign of impact or other causes. This seems to be an ongoing problem with Subaru since they changed to acoustic glass for their windshields.

   NHTSA complaint #11496556 · source
9. Filed Aug 24, 2022CTVisibility & Wipers

   Front Windshield has broken last year without any sign of impact. This year front windshield has broken after very light impact. Front windshield is very weak and is not reliable even after replacement.

   NHTSA complaint #11481091 · source
10. Filed May 1, 2022INVisibility & Wipers

    The windshield developed a crack that started at the right A Pillar center of glass and is about 18" long. There are no visible "impact" points from anything hitting the glass. There is no "star" either. I did not hear anything hit the glass. The fissure just appeared one day.

    NHTSA complaint #11462968 · source
11. Filed Mar 19, 2022ILVisibility & Wipers

    Front windshield cracked and there was no apparent ding from rock. Crack came from side and spread quickly. I had it replaced by Subaru and 4 months later it happened again. The crack again came from the side with no reason. Two replacements out of my own pocket. My 2020 Legacy windshield must be defective

    NHTSA complaint #11457460 · source
12. Filed Mar 18, 20229,000 miNYVisibility & Wipers

    The contact owns a 2020 Subaru Legacy. The contact stated while driving approximately 25-30 MPH on a smooth residential road, the windshield started cracking. The contact stated that there was no external cause for the failure. The contact stated that the horizontal crack was located at the base of the windshield and was 7-inches long starting on the driver’s side. The contact stated that the crack was extending. The dealer was notified of the failure and informed the…

    NHTSA complaint #11457329 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology