2016 Tesla Model X body & structure problems

Related recalls

• Recall 24V615000Aug 15, 20249,136 vehicles
  STRUCTURE:BODY

  Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.

  Risk: Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.

  Remedy: Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-12-008. Vehicles previously repaired under recall 20V-710 will need to have the new inspection and remedy completed.

• Recall 20V710000Nov 17, 20209,136 vehicles
  STRUCTURE:BODY

  Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.

  Risk: Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.

  Remedy: Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-12-005. This recall has been superseded by Recall 24V615 (SB-24-12-008).

What owners say

1. Filed Sep 7, 2026INBody & Structure

   My 2016 Tesla Model X is subject to NHTSA Recall 24V615000 for detaching roof appliques. The component was previously inspected by Tesla under this campaign. August 30, 2026 the center spine applique completely detached and flew off the vehicle at highway speeds, creating an immediate road hazard. Tesla Service is now refusing to replace the missing component under the recall campaign, claiming a prior inspection absolves them of coverage. The vehicle currently exhibits the…

   NHTSA complaint #11762539 · source
2. Filed Nov 13, 2025CABody & Structure

   Problem: Driver door fails to open The door actuator and latch will intermittently fail and the door will refuse to open. In the event of an accident the driver can fail to exit the vehicle possibly leading to death. An independent party/dealer has not produced the problem. No representative has looked at the problem. No warnings of failure appear.

   NHTSA complaint #11699199 · source
3. Filed May 28, 2025CABody & StructureDriver Assistance & Safety Tech

   The following is copied from: NHTSA ID Number: 11487520 Incident Date [XXX] Consumer Location SAN JOSE, CA On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on…

   NHTSA complaint #11663536 · source
4. Filed May 6, 2025CABody & Structure

   My 2016 Tesla Model X has a persistent and dangerous issue with the electronic parking brake. The brake frequently fails to disengage properly, and the car becomes jerky when attempting to move. When the vehicle is parked, a warning appears stating: “Parking brake not engaged. Vehicle may roll,” even when the brake is set. This poses a significant safety risk, especially on inclines. Additionally, the driver-side door latch mechanism has failed again. Tesla previously…

   NHTSA complaint #11659202 · source
5. Filed Apr 1, 202560,000 miILCrash1 injuredTowedBody & StructureElectrical System

   The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 MPH from a traffic light, the vehicle was T-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driver’s side front fender panel of the vehicle. The contact stated that the driver’s door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contact’s wife was…

   NHTSA complaint #11652101 · source
6. Filed Jan 31, 2025106,900 miMOBody & Structure

   The contact owns a 2016 Tesla Model X. The contact stated while the vehicle was parked, the contact’s wife attempted to open the driver’s side rear door however, the door failed to open as intended. The contact’s wife noticed a crushing sound. The driver’s side rear top door glass engaged with the fractured center spine trim and the driver’s rear door top glass simultaneously fractured. The vehicle was taken to the dealer where it was diagnosed with a fractured center roof…

   NHTSA complaint #11639855 · source
7. Filed Oct 18, 2024CABody & Structure

   I am writing to express my extreme disappointment and concern regarding a serious safety incident involving our Tesla Model X. On Feb 25th, while driving on the freeway, the roof of our vehicle unexpectedly detached and fell off. This incident posed a significant safety risk to ourselves and other motorists. We immediately contacted Tesla to report the issue and were shocked to learn that they considered this a non-covered incident and would require us to pay over $600 for…

   NHTSA complaint #11620711 · source
8. Filed May 1, 2024CABody & Structure

   While driving, the roof top trip came off. There was a recall for this problem in 2020 but mine was not part of the recall. Yet the problem was the same and Tesla will not honor their manufacturing defect and repair it.

   NHTSA complaint #11586282 · source
9. Filed Apr 29, 2024CABody & StructureOther / Unknown

   Was heading home from SoCal. Started charging the car at Kettleman... Opened the falcon doors to let the kids out and CRUNCH!!! 3 glass panels started cracking. All 3 panels are cracked and broken just by opening the doors. [XXX]. Nothing was on top blocking anything... no twigs, no debris... nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint #11585933 · source
10. Filed Feb 21, 2024MIBody & Structure

    While I was driving , the center glass panel between the two falcon door flew off . There is a recall that was issued for this exact issue and Tesla said they inspected and no further action was taken. I am grateful that no person or person were injured as I was driving 65-70 mph on a highway . Tesla is refusing to pay for the repair and associated damages to the passenger rear roof window that occurred .

    NHTSA complaint #11573077 · source
11. Filed Feb 13, 2024NJBody & StructureElectrical SystemVisibility & Wipers

    The car door propped open as I was driving the vehicle. There have been multiple repeated concerns that I have had with this vehicle. It is unsafe.

    NHTSA complaint #11571745 · source
12. Filed Feb 6, 2024NJBody & StructureElectrical System

    The car front passenger side door open while driving and does not close and the car sting in Babson College campus as my daughter cannot close door, cannot drive and Tesla service does not give repair date before two weeks and no one else knows can repair this part . This is third time in 3 months we are having problem and after spending over 3000$ in less than 3 months with full inspection down by Tesla . The service people are rude and does not care for student safety as…

    NHTSA complaint #11570179 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology