2017 Tesla Model X suspension problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 4, 202553,000 miILSuspension

   The contact owns a 2017 Tesla Model X. The contact stated that while driving at an undisclosed speed, the messages “Air Suspension Unable to Raise” and “Functionality May Be Restored on Next Drive” were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

   NHTSA complaint #11684935 · source
2. Filed Aug 5, 2025CAOther / UnknownSuspensionWheels & Tires

   I am reporting a safety concern related to the suspension system in my 2017 Tesla Model X. The front tires are rubbing against the wheel arch liner, especially when turning or driving over uneven terrain. I have not made any aftermarket modifications, and the vehicle has been maintained in accordance with Tesla’s recommendations. This issue appears to match the known problem involving front suspension fore link failures documented in NHTSA investigations and prior complaints…

   NHTSA complaint #11678645 · source
3. Filed Jul 27, 2025GASuspension

   This is the THIRD YEAR in a row that the Suspension System on this vehicle has failed. This seems like it should be a basic feature of any vehicle - that it should have proper shocks and suspension. The problem is the repair this time is estimated to be at $4000, when we have already had this repaired twice for several thousands of dollars. We drive this car very gently, so there is not an issue of us abusing the vehicle. Also, in China, Tesla was forced to recall vehicles…

   NHTSA complaint #11676502 · source
4. Filed Jul 20, 2025CASuspension

   Tesla Model X are already known to wear out the rear tires on the inside edge due to excessive negative camber, or wheels tilting inwards from the top. Lowering the suspension setting makes the wheels tilt in even further! This causes more the weight of the car to rest on the inner shoulder of the wheel. Driving this way quickly wears down the inside edge of the rear tires which can cause a sudden and unexpected dangerous blowout

   NHTSA complaint #11674857 · source
5. Filed Feb 7, 2025TXSuspension

   Tesla rear camber arms (see the photo silver colored) fail due to the heavy battery load and will incur substantial negative camber angle causing severe inner tire wear and potential blow out of rear tires and causing accident and injury. Those camber arms are not adjustable as designed by Tesla on all vehicles of Model S, 3, X and Y on all vehicle years. This is a design flaw that Tesla was made aware of but they are reluctant to fix it. Also, if we as consumers fix this…

   NHTSA complaint #11641316 · source
6. Filed Sep 25, 2024COBody & StructureSeats & Seat BeltsSuspension

   Problem #1: The Components that failed are the front wheel fenders, they blew off while driving down the highway, they have since been repaired. the repairman said that these blow off all the time due to how they are installed with plastic clips and glue. My families safety was put at risk because the moment that this happened the sensor was showing something that was about to hit us. had the auto drive been enabled at this time the car could have taken measures to avoid…

   NHTSA complaint #11616530 · source
7. Filed Aug 23, 2024GASuspension

   I have brought my vehicle back to Tesla 3 different occasions for the same issue ( Suspension failure) The first time, I was told that it was a malware issue. The second time in November 2023, I was told the compressor was bad. They charged me $623 to repair. The same problem with the suspension happened again the end of June 2024. Tesla told me that I had a leak on my suspension and that they could see the leak without me bringing the vehicle into the shop. They gave me an…

   NHTSA complaint #11610372 · source
8. Filed Apr 25, 2024MISuspension

   Car has 38k miles. Front of car started making creaking noises whenever moving. Diagnosed both upper control arms seized. Was told by the technician that Tesla found their error and the new Model Xs do not have this issue. From reading online, this is a VERY common issue for Tesla owners and Tesla is aware.

   NHTSA complaint #11585319 · source
9. Filed Feb 14, 2024GASteeringSuspension

   Front Suspension Lower Fore Links, yes it is available for inspection. The incident occur while driving the vehicle; which is ground for significant safety risk. The vehicle is in the process of getting towed. Vehicle has not yet been inspected. No warning signs, the vehicle just came out of Tesla Service Center.

   NHTSA complaint #11571796 · source
10. Filed Jan 8, 2024MASuspension

    The suspension system on the vehicle failed. The Tesla Roadside Service said I was able to drive it until I could get it fixed. However, that was incorrect information and I, or someone else could have been injured. The vehicle was repaired at the Telsa Service Center in Norwell MA. The warning that came on was something to the effect of auto suspension has been disabled. That was do to the failure.

    NHTSA complaint #11564161 · source
11. Filed Dec 18, 2023FLSuspension

    I'm including a picture to go with a complaint I entered a few weeks ago. I took the vehicle to a repair shop that removed a broken bolt that Tesla said sheared off. more than 50% of the bolt was still in the cradle. The bolt snapped in a place where Tesla had a notch circling the bolt which made it weak at that point. I had the repair shop replace both of them with Tesla-approved bolts that are identical to the bolt that snapped. It appears that this was intentional and the…

    NHTSA complaint #11560764 · source
12. Filed Nov 18, 2023FLSuspension

    On or about August 27, 2023, I heard a loud noise as I was pulling out of a parking spot with my wheel turned to the left. As I drove away and over bumps, I heard loud metal-to-metal sounds coming from the front of the car. I scheduled an appointment with a Tesla service center and took it to them on September 8th, 2023. They found that a bold had sheared in half on the front stabilizer bar. They said it wasn't a manufacturer defect however I disagreed and requested it to be…

    NHTSA complaint #11555816 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology