2025 Thomas Built Buses Saf-T-Liner EFX problems, complaints & recalls
Updated from NHTSA data · How we count
No owner complaints are on file for the 2025 Thomas Built Buses Saf-T-Liner EFX yet. There are 5 recalls for this model year.
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Median mileage
- — at time of problem
Key facts
- The 2025 Thomas Built Buses Saf-T-Liner EFX has 5 recalls on file.
2025 Thomas Built Buses Saf-T-Liner EFX recalls (5)
- ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2025 Saf-T-Liner EFX and 2023-2026 Saf-T-Liner HDX vehicles. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.
Risk: Contact with hot heating coolant may burn occupants, increasing the risk of injury.
Remedy: Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1030.
- ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2026 Saf-T-Liner EFX and Saf-T-Liner HDX school buses. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.
Risk: Contact with hot heating coolant may burn occupants, increasing the risk of injury.
Remedy: Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1030.
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
- STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.
Risk: Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.
Remedy: Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.
- WHEELS:HUB
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner C2 and EFX school buses. The wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and replace the hub nut retaining system, wheel end, and axle components, as necessary free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1002.
Recent 2025 Thomas Built Buses Saf-T-Liner EFX complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
No narrative complaints on file.
Compare the 2025 Thomas Built Buses Saf-T-Liner EFX with another vehicle →
Other 2025 Thomas Built Buses models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology