2018 Thor Motor Coach Tuscany problems, complaints & recalls

2018 Thor Motor Coach Tuscany recalls (6)

• Recall 20V559000Sep 15, 20201,631 vehicles
  TIRES:VALVE

  Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

  Risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

  Remedy: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.

• Recall 20V418000Jul 20, 20202,417 vehicles
  ELECTRICAL SYSTEM · EXTERIOR LIGHTING:BRAKE LIGHTS · EXTERIOR LIGHTING:TURN SIGNAL

  Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

  Risk: Non-functioning exterior marker lights can increase the risk of a crash.

  Remedy: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

• Recall 19V799000Nov 7, 20191,785 vehicles
  EXTERIOR LIGHTING

  Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk: The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.

  Remedy: TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.

• Recall 18V763000Oct 30, 20181,769 vehicles
  ELECTRICAL SYSTEM · EXTERIOR LIGHTING:BRAKE LIGHTS · EXTERIOR LIGHTING:TURN SIGNAL

  Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

  Risk: Nonfunctioning lights can increase the risk of a crash.

  Remedy: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.

• Recall 17V758000Nov 22, 2017110,400 vehicles
  EQUIPMENT

  Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

  Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

• Recall 17V634000Oct 9, 2017507 vehicles
  EQUIPMENT:OTHER:LABELS

  Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."

  Risk: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.

  Remedy: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.

Recent 2018 Thor Motor Coach Tuscany complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Nov 20, 2021ALBody & Structure

   On Sunday afternoon 20 June while traveling westbound on I-10 about 50 miles east of Ft. Stockton, TX, the passenger side rear slideout extended on its own. This slideout is about 2 feet deep so the width of my motor home suddenly changed from 8.5 feet wide to 10.5 feet wide. Fortunately there was little traffic on I-10 at this time. I was able to pull to the shoulder and used wood blocks in an effort to keep the slideout from extending. These blocks held until reaching Ft.…

   NHTSA complaint #11441127 · source
2. Filed Oct 24, 2021ALOther / UnknownWheels & Tires

   Right tag axle hub cap broke lose from the bracket securing the hub cap to the hub and departed the motorhome chassis. Incident occurred while traveling east on I-10 in Texas somewhere between San Antonio and Weimer. The hub cap bracket separated at the feet of the bracket. The feet of the bracket where still attached to the hub. Picture attached. The feet are available for further inspection. There were no warnings/symptoms when the incident occurred. Exactly when the event…

   NHTSA complaint #11437965 · source
3. Filed Jun 16, 202010,150 miNCBody & Structure

   Floors in the underside pass-through storage compartments and compartments holding the water tanks is composed of a very thin layer of plywood sandwiched between two layers of very thin aluminum. This material is not waterproof and has delaminated, causing the flooring to lose its rigidity. This area is normally used to store items like grills, chairs, carpets and other necessary items while traveling. It is also the only flooring under the water tanks. As the flooring…

   NHTSA complaint #11329230 · source
4. Filed May 20, 20206,000 miNCBody & Structure

   The flooring in the underside pass-through storage compartments is composed of a very thin layer of plywood sandwiched between two layers of a very thin aluminum. This material is not waterproof and has separated causing the flooring to loose it's rigidity. This area is normally used to store items like grills, carpets tents and other necessities while traveling. These items has the floor weakens could possibly fall through on to the highway causing hazardous condition for…

   NHTSA complaint #11325290 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology