2020 Toyota C-HR problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 65 complaints with NHTSA about the 2020 Toyota C-HR, most often about transmission & drivetrain. There is 1 recall for this model year.

Complaints
65
Recalls
1
Crashes
1
Fires
0
Injuries
1
Median mileage
20,000 mi
at time of problem

Key facts

  • Transmission & Drivetrain is the most-reported problem area, named in 50 of 65 complaints (77%).
  • Electrical System (5) and engine (5) follow.
  • Half of the complaints that list mileage happened before 20,000 mi.
  • Owners reported 1 crash, 0 fires and 1 injury.
  • The 2020 Toyota C-HR has 1 recall on file.
  • It ranks 3rd of 6 Toyota C-HR model years by our severity-weighted complaint score (1st = worst).
  • That is 41% fewer complaints than the 2019 model year (110).

2020 Toyota C-HR problems by category

  • 50 complaints
  • Other / Unknown
    6 complaints
  • Electrical System
    5 complaints
  • Engine
    5 complaints
  • Wheels & Tires · 1 crash
    5 complaints
  • Acceleration & Cruise Control
    4 complaints
  • Steering · 1 crash
    3 complaints
  • Seats & Seat Belts
    2 complaints
  • Brakes
    2 complaints
  • Suspension · 1 crash
    1 complaints
  • Fuel, Hybrid & EV Propulsion
    1 complaints
  • Driver Assistance & Safety Tech
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Power train49
Unknown or other6
Engine5
Electrical system5
Vehicle speed control4
Wheels2
Seat belts2
Service brakes2

When problems happen (mileage)

3Under 10k110k–30k30k–60k360k–100k100k–150k150k+
Mileage at the time of the problem, for 2020 Toyota C-HR complaints that list mileage.

2020 Toyota C-HR recalls (1)

  • Recall 19V877000Dec 11, 20199,468 vehicles
    SEAT BELTS:REAR/OTHER · SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

    Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

    Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Recent 2020 Toyota C-HR complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 7, 2026NCOther / UnknownTransmission & Drivetrain
    Fred Anderson Toyota dealership said a bearing which is internal is going bad The manufacturer does not sell the kit as my transmission is called a CVT and it’s a sealed transmission. I will need to replace the entire transmission. Also my vehicle is also discontinued.
    NHTSA complaint #11769508 · source
  2. Filed Sep 29, 2026TXTransmission & Drivetrain
    Transmission is going out. It is sitting at the Toyota dealership in silsbee Texas. It has been recalled in Canada but not the US . IT HAS WELL KNOWN PROBLEMS AND THERE IS A CLASS ACTION LAWSUIT. It is unsafe for me to drive and others on the road way. Toyota will not replace it. Said it was out of warranty only having 133k miles on it
    NHTSA complaint #11767642 · source
  3. Filed Sep 25, 2026NCTransmission & Drivetrain
    The vehicle is exhibiting symptoms of the widely documented internal differential/output bearing failure associated with the Toyota K114 CVT transmission. When coasting—even with the engine completely turned off—and during mechanical rotation of the front wheels, there is abnormal metallic clicking, clacking, and mechanical play apparently emanating directly from the center of the transaxle housing. This internal component degradation poses a potential safety hazard. A…
    NHTSA complaint #11766870 · source
  4. Filed Sep 9, 2026NYTransmission & Drivetrain
    CVT failing, causing extreme bearing noise. Toyota insisted lifetime fluids with no transmission service or fluid changes. At 147000 miles it is noisy with no warning lights and no recommended service.
    NHTSA complaint #11763104 · source
  5. Filed Sep 7, 2026UTTransmission & Drivetrain
    Transmission went out 3,400 miles past the 60k warranty. Vehicle taken in at 59k miles and told there were no issues. Filed good will warranty claim. Toyota needs to do a recall. This is a know problem. 2018 and 2019 models recalled. 2020 models same issue, why no recall for 2020. I have read at least 17% of 2020’s have already failed.
    NHTSA complaint #11762609 · source
  6. Filed Aug 31, 2026ILTransmission & Drivetrain
    Transmission making winding noise, took into toyota told will need full transmission replacement. Said could just go out at anytime. 2020 with 75700 miles on car.
    NHTSA complaint #11760975 · source
  7. Filed Aug 28, 2026TXTransmission & Drivetrain
    Transmission – Loss of Power / Jerking / Safety Hazard The vehicle is experiencing a serious issue with the K113 CVT transmission. The transmission produces abnormal noise and can jerk and lose power, creating a potentially hazardous condition, particularly when accelerating to overtake another vehicle or when merging onto a freeway. A sudden loss of power in these situations can significantly increase the risk of a collision. The vehicle has been properly maintained and…
    NHTSA complaint #11760186 · source
  8. Filed Aug 17, 2026TXTransmission & Drivetrain
    CVT bearing disintegrating. Expected repair cost is $10k-$12k. Purchased about a year ago and still owe almost 20k on the loan. This is the car that was intended to be used by my daughter but cannot trust this to make the drive. There have been no warning lamps or system messages just a metal on metal grinding sound. This is a known issue with this model of vehicle and there is already a warranty enhancement for this issue on 2018 and 2019 models. Mine is a 2020 so they…
    NHTSA complaint #11757556 · source

Compare the 2020 Toyota C-HR with another vehicle →

Other 2020 Toyota models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology