2023 Toyota Corolla Cross electrical system problems

Related recalls

• Recall 23V864000Dec 20, 202312,575 vehicles
  AIR BAGS:FRONTAL · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

  Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.

  Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

• Recall 23V384000May 30, 202396,007 vehicles
  AIR BAGS:FRONTAL · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

  Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.

  Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

What owners say

1. Filed May 12, 2026FLElectrical SystemEngineFuel, Hybrid & EV Propulsion

   I am reporting Certification Fraud and severe safety violations by Central Florida Toyota. This vehicle was sold as "Toyota Gold Certified" on March 28, 2026, while having an active safety recall (NHTSA 26V203) with no available remedy. Furthermore, a professional inspection revealed a high-voltage hybrid system leak and structural damage (bondo/rust) on engine mounts, indicating a hidden prior collision. The 160-point inspection was falsified to mask these defects. Although…

   NHTSA complaint #11737204 · source
2. Filed Apr 17, 2026NCElectrical SystemEngineSteering

   I was driving on a cold day. When I stopped at a stoplight seeking to make a left turn, the car would not accelerate when I pressed the gas pedal. I looked down and saw the following warning sign "Engine Stopped, Steering Power Low" appear on the dashboard. However, since the car was not in park, it had rolled forward and was close to the being in the nearest lane of oncoming traffic. It was also difficult to steer to avoid creeping closer to oncoming traffic. Although it…

   NHTSA complaint #11731777 · source
3. Filed Mar 31, 2026TXBrakesDriver Assistance & Safety TechElectrical System

   Vehicle displayed a “power brake loss” on the 2023 Corolla Cross Hybrid instrument cluster upon trying to start it. After not being able to turn the vehicle on, I exited the vehicle to ensure my key fob was in my pocket. All electronics worked. After roughly 4 minutes of being in the car all power was loss - battery drained. Towing company that my Toyota Dealership Provides had a number out of service so a different towing service came out and jumped my car - my warranty…

   NHTSA complaint #11728190 · source
4. Filed Sep 20, 2025VIElectrical SystemEngineFuel, Hybrid & EV Propulsion

   Attachments of pictures for complaint number 11688637. [xxx] [xxx] . 2023 toyota corolla cross the scanned pictures shows all the warning lights displayed on my vehicle. A new computer was installed yet it continues to reflect these lights. A new switch assy, hose ventilator, valve asy, oi and computer assembly. Currently the dealer ordered injector set, along with switch, push. Honestly, the problem cannot be found, parts will be ordered continuosly. The danger was when the…

   NHTSA complaint #11688649 · source
5. Filed Sep 20, 2025VIElectrical SystemEngineTransmission & Drivetrain

   I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500.00 Early July 2025, I started the vehicle, and unexpectedly, multiple lights emerged on the dashboard screen per below, Exhibit 1 - Check Engine - Visit your dealer Exhibit 2 -Drive Start Control Malfunction - Visit your dealer Exhibit 3 - Parking Brake Malfunction Exhibit 4 - Secondary Collision - Brake System Malfunction Exhibit 5- Parking System Malfunction…

   NHTSA complaint #11688637 · source
6. Filed Jul 28, 2025ORElectrical SystemEngineSteering

   On [XXX], and again on [XXX], vehicle began beeping while driving on the freeway and flashing the following warning messages: 1) 12-Volt Battery Charging - System Malfunction - Stop in a Safe Place - See Owner's Manual 2) AWD System Malfunction - 2WD Mode Engaged - Visit your Dealer 3) Voltage Abnormality - Steering Power Low - Visit Your Dealer Vehicle shut down and lost power steering while driving on the freeway. My safety was put at risk as I could not easily pull my car…

   NHTSA complaint #11676618 · source
7. Filed Jul 1, 2025PRCrash2 injuredTowedAirbagsElectrical SystemOther / Unknown

   While driving at a moderate speed (june 7, 2025), multiple critical systems of the vehicle suddenly failed. Both dashboard screens (driver and center display) went black, and numerous warning lights appeared afterward, including oil pressure, engine, lane departure, tire pressure, and airbag (SRS) system malfunction. The vehicle accelerated involuntarily, the brakes did not respond, the steering became stiff, and the airbags failed to deploy upon impact with concrete and…

   NHTSA complaint #11670671 · source
8. Filed Dec 3, 20249,000 miCA1 injuredDriver Assistance & Safety TechElectrical System

   The contact owns a 2023 Toyota Corolla Cross. The contact stated the vehicle was designed with the Front and Rear Parking Assist with Automatic Braking. The contact stated stated while parked and pulling out of a parking lot, the automatic braking system slammed on the brakes abruptly while there was a pedestrian 25 feet away from the vehicle. The contact stated that she sustained whiplash. The contact stated that while starting the vehicle and shifting to reverse(R), the…

   NHTSA complaint #11628636 · source
9. Filed Nov 7, 2024CAElectrical SystemOther / Unknown

   What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle horn. It does not sound loud enough to be heard under all conditions by other drivers or pedestrians. Similar vehicles come with two horns: one high frequency and one low frequency. How was your safety or the safety of others put at risk? The described condition certainly can put at risk the driver safety or others. Has the problem been reproduced or confirmed by a…

   NHTSA complaint #11624051 · source
10. Filed Sep 12, 2024GAElectrical SystemEngineVisibility & Wipers

    While driving in the rain with my windshield wipers on, my car suddenly stopped and the message on the car said “engine stopping, steering slowly” and after that it said “press on brakes slowly, engine stopping , steering slowly” and then it started to cut off. I forcibly put it in park and then the engine came back on and the car started to drive fine. An hour later, I turned my car back on and started driving and my screen went black. I turned the car off and turned it…

    NHTSA complaint #11614344 · source
11. Filed Jun 5, 2024CAElectrical SystemEngineFuel, Hybrid & EV Propulsion

    Car just shuts off while driving or at stop lights or stop signs. Car won’t start , takes 10-20 minutes to cut back on after putting car in park or stopping at stop sign or light.

    NHTSA complaint #11592547 · source
12. Filed May 19, 2024VAElectrical SystemEngine

    My 2023 Corolla cross XLE, at least 5 times since ownership, has experienced a complete engine shut off at stop lights when driving in the rain with windshield wipers on. A message appears on the driver display saying that the engine shut off and the brake needs to be pressed hard and start button must be pushed to start the engine again. It seems to only occur in association with the engine stop/start capability that is engaged when the vehicle comes to a complete stop and…

    NHTSA complaint #11589557 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology