2020 Toyota RAV4 fuel, hybrid & EV propulsion problems

Related recalls

• Recall 20V682000Nov 4, 20201,525,742 vehicles
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

  Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

  Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

What owners say

1. Filed Sep 14, 2026AZFuel, Hybrid & EV Propulsion

   While driving on the highway, the vehicle suffered a sudden loss of engine power and went into a low-power/vapor lock state due to severe fuel starvation. This created a major safety hazard by stranding the vehicle on the highway shoulder and exposing occupants to high-speed traffic. Prior to the power loss, there were no advance warning lights until the engine stalled. A diagnostic scan performed immediately following the incident confirmed code P0087 (Fuel Rail/System…

   NHTSA complaint #11764071 · source
2. Filed Jul 10, 2024SCElectrical SystemFuel, Hybrid & EV Propulsion

   Coolant bypass failed at 55,000 miles. This car has barely been used. This car is almost in mint condition and the coolant bypass has failed resulting the car not being able to be driven at all until fixed. The dealer is charging over $600 to repair. This is an ongoing issue with hundreds of Toyota RAV4 owners.

   NHTSA complaint #11600961 · source
3. Filed May 25, 2024RIEngineFuel, Hybrid & EV Propulsion

   1. I had to have Injector Fuel Service due to my vehicle having a sluggish feeling while driving from Stop to Start. The vehicle also had a throttling motion while driving. 2. A message appeared on dashboard after a recent visit to the dealership after normal maintenance service, “Engine Maintenance Required” “Reach out to Dealer.” This message specifically shows while I start up my vehicle and will not disappear if cancelled. “This is a warning for a coolant bypass valve…

   NHTSA complaint #11590766 · source
4. Filed Mar 25, 2024GAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   A week prior to this incident, the 2020 RAV4 was taken to Toyota for its maintenance check where everything was checked, replaced and changed. However, the last two days an incessant message keeps popping up on the dash stating “engine maintenance required… Visit your dealer” taking up the entirety of the middle screen inhibiting my ability from seeing my speed, mileage, distance to empty , time, lane assist and other car information that I normally rely on. I have pressed…

   NHTSA complaint #11579309 · source
5. Filed Feb 14, 2024FLFuel, Hybrid & EV PropulsionLightingAcceleration & Cruise Control

   Vehicle was taken in for a oil change. At check-in I was told that I would be given a rental vehicle due to the overhead rails recall, leaking inside the vehicles at that time I advised of a gas smell which I have been smelling for several years and it was getting stronger. I was told that there was something wrong with the fuel pump and it would need to be replaced and they would also be replacing rails from the top of my vehicle because there was water leaks inside my car,…

   NHTSA complaint #11571919 · source
6. Filed Oct 13, 2023WAEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   -Inspection found coolant bypass valve seized recommendation, was to replace coolant hose with bypass valve. YES, the car is available for inspection upon any request -Safety risk unknown if not fixed -Michaels Toyota of Bellevue Washington confirmed on September 23rd 2023. I brought the car in originally on September 9th 2023 for a 10,000 mileage service and oil change. when I called to ask why the engine maintenance notice wouldn't turn off. I was scheduled to bring the…

   NHTSA complaint #11549804 · source
7. Filed Aug 21, 2023CAFuel, Hybrid & EV Propulsion

   Fuel tank fill up only 9-10gal wherein published rating to 14gal tank. There should be a recall on changing fuel pump but my VIN does not show any recall

   NHTSA complaint #11539826 · source
8. Filed Jul 20, 2023FLFuel, Hybrid & EV Propulsion

   Car shut off while driving and once restarted check engine light came on. Safety was at risk because I was driving with cars behind me. After check trouble code it was determined faulty gas pump.

   NHTSA complaint #11533528 · source
9. Filed Apr 29, 2023MAFuel, Hybrid & EV Propulsion

   Cannot fill the 14.5 gallon fuel tank at the pump. Half tank takes 5.2 gallons and empty tank takes 10.2 gallons when empty light comes on. Distance to empty only reads 380 mpg on a full tank of fuel and vehicle advertised to go 580 miles at 40 mpg. This situation causes range anxiety and constant stopping at the fuel pumpto only add 5 gallons at a time not knowing how much available fuel at any point in time. I do achieve 40 to 43 mpg on average. Maybe 39 on highway as I…

   NHTSA complaint #11519628 · source
10. Filed Apr 19, 2023NYFuel, Hybrid & EV PropulsionSuspension

    The front suspension has problem I noticed recently the sway bar and front studs of the car is not reliable and also the fuel tank also has issue even if the tank is not fuel it refuses to take more fuel

    NHTSA complaint #11517936 · source
11. Filed Nov 4, 2022WVFuel, Hybrid & EV Propulsion

    Toyota and Lexus vehicles equipped with fuel pumps and manufactured by dense international America and its affiliates contain a defective component. - settlement paper states this that I received in the mail, in which I am a class member of. I was driving my car roughly a year ago, when my car shut off in the middle of the road and would not turn back on period. Road side assistance had to come retrieve my car, and haul it to the dealership. Today I still have this faulty…

    NHTSA complaint #11492310 · source
12. Filed Oct 24, 2022NYFuel, Hybrid & EV Propulsion

    Before purchasing this car (used, certified) I asked the salesman if the 2020 RAV4 Hybrid had the fuel filling issue I had read about in the 2019. He said he'd never heard of it; I told him it was all over the internet and he said "oh, that's for earlier models." So I bought the car. Immediately had issue where I can't get more than 10.5 gallons of gas in the tank when fuel light is on and DTE is 20 or less. The advertised fuel capacity is 14.5. I have a long daily commute…

    NHTSA complaint #11490521 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology