2013 Volkswagen Jetta Hybrid transmission & drivetrain problems

Related recalls

• Recall 19V866000Dec 6, 20192,167 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:CLUTCH ASSEMBLY

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

  Risk: A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

  Remedy: Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

• Recall 13V568000Nov 14, 20133,837 vehicles
  POWER TRAIN

  Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

  Risk: This sudden loss of power while driving increases the risk of a crash.

  Remedy: Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

What owners say

1. Filed Jan 29, 2024100,000 miGATransmission & Drivetrain

   The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 25MPH, the vehicle failed to accelerate. The contact attempted to shift into another gear however, the vehicle failed to respond. The driver pulled to the side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes, and the vehicle drove as intended. The vehicle was driven to a nearby dealer, and the contact was informed that the transmission…

   NHTSA complaint #11568521 · source
2. Filed Oct 27, 2023126,000 miCTTowedTransmission & Drivetrain

   The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving at approximately 40 MPH, the vehicle began to vibrate and hesitate. The contact stated that the transmission and hybrid warning lights and several other warning lights were illuminated. The contact pulled over and turned the vehicle off. The contact turned the vehicle on and was able to place the vehicle into drive (D) and began to move forward however, he observed that the check transmission…

   NHTSA complaint #11552332 · source
3. Filed Apr 6, 2023130,000 miCATransmission & Drivetrain

   The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power after the clutch disengaged. The check engine warning light was illuminated. The contact pulled over and turned off the vehicle. The vehicle was able to restart. The vehicle was taken to an unknown local dealer, where the contact was made aware that the VIN was included in NHTSA Campaign Number: 19V866000 (Power Train);…

   NHTSA complaint #11515747 · source
4. Filed Dec 21, 2022114,000 miNYTransmission & Drivetrain

   The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced in 2017 however, the failure…

   NHTSA complaint #11498355 · source
5. Filed Dec 2, 202286,097 miNYTransmission & Drivetrain

   The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while starting the vehicle, the hybrid system fault message was displayed. The contact stated that he turned off and restarted the vehicle and the hybrid system fault message was off however, the check engine warning light was illuminated. The contact continued driving to his residence with the warning light illuminated. The contact stated while driving approximately 45 MPH, the hybrid electric system was…

   NHTSA complaint #11495779 · source
6. Filed Sep 19, 202270,000 miVATowedTransmission & Drivetrain

   The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at slow speeds, the vehicle failed to shift into drive or reverse. The vehicle was stuck in neutral and failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was…

   NHTSA complaint #11485292 · source
7. Filed Sep 16, 202286,000 miNYTowedTransmission & Drivetrain

   The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon exiting his driveway, the vehicle stalled without warning. The contact then stated that he attempted to restart the vehicle however, the engine revved but failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the…

   NHTSA complaint #11484836 · source
8. Filed Sep 15, 2022108,000 miTXTransmission & Drivetrain

   The contact owns a 2013 Volkswagen Jetta Hybrid. The vehicle was previously serviced under NHTSA Campaign Number: 19V866000 (Power Train) however, the failure recurred while his father was driving at an undisclosed speed, and the vehicle went into Limp Mode. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

   NHTSA complaint #11484590 · source
9. Filed Aug 24, 2022140,000 miCATowedTransmission & Drivetrain

   The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that after shifting to drive(D), the vehicle would not accelerate or respond as needed. The contact attempted to shift into another gear however, the vehicle failed to respond. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 140,000.

   NHTSA complaint #11481076 · source
10. Filed Jul 5, 2022160,000 miTXTransmission & Drivetrain

    The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 30 MPH, the vehicle started losing motive power. The contact was able to pull over and restart the vehicle and the vehicle continued to operate normally. The vehicle was taken to the dealer to be diagnosed. While at the dealer, an unknown software update was performed. The manufacturer was contacted and notified of the failure but provided no assistance. The approximate failure mileage was…

    NHTSA complaint #11472413 · source
11. Filed Jul 5, 202283,500 miGATransmission & Drivetrain

    The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the transmission disengaged causing the vehicle to lose motive power. The contact coasted to the side of the roadway. The vehicle was restarted and regained power and proper transmission function. The contact stated that occasionally, several attempts were needed before the vehicle operated as needed. The contact had taken the vehicle to a certified mechanic who…

    NHTSA complaint #11472310 · source
12. Filed May 4, 202223,918 miKYTowedTransmission & Drivetrain

    The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated after starting his vehicle, he was unable to move the gear shifter into a desired gear. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the mechatronic assembly unit to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 23,918.

    NHTSA complaint #11463339 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology