2019 Volkswagen Jetta electrical system problems

Related recalls

• Recall 23V619000Sep 6, 20238 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

  Risk: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.

  Remedy: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.

• Recall 23V604000Aug 30, 202362,538 vehicles
  ELECTRICAL SYSTEM:IGNITION:SWITCH

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

  Risk: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

  Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

• Recall 18V824000Nov 26, 201873,549 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

  Risk: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

  Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

What owners say

1. Filed Sep 16, 2026GAElectrical System

   My problem is the same as Recall 28H7/or 23V604. I have the some make and model and ignition as the Jettas with the recall but for some reson it is not a part of the recall. When the car gets hot the ignition cuts off while I'm driving and I have not speedometer, turn signals or wippers. Please make my VIN a part of the VW recall for this problem

   NHTSA complaint #11764620 · source
2. Filed Aug 6, 2026CAElectrical SystemEngine

   Ignition switch off, safely stop the vehicle” or “Starter system faulty” Error was shown on a hot day. The vehicle turned off

   NHTSA complaint #11755224 · source
3. Filed Jul 21, 2026UTElectrical SystemEngine

   The vehicle experiences a sudden engine stall shortly after starting, accompanied by an immediate dashboard error message stating: "Starter system faulty, please service vehicle." An OBD-II diagnostic scan confirms active fault code P253200 (Ignition Switch Run Position Circuit High). This failure mirrors Volkswagen Safety Recall 28H7 / NHTSA Campaign 23V604 exactly, but my specific VIN is currently excluded from the recall database. The sudden stalling presents an immediate…

   NHTSA complaint #11751931 · source
4. Filed Jul 21, 202680,000 miOHTowedElectrical System

   The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the message "Starter System Failure" was displayed and the vehicle stalled. The vehicle was towed to the dealer and was diagnosed with ignition failure. The vehicle was not yet repaired. The contact associated the failure with NHTSA Campaign Number: 23V604000 (Electrical System); however, the VIN was not included. The manufacturer was aware of the failure and referred the…

   NHTSA complaint #11751887 · source
5. Filed Jul 21, 2026NYElectrical SystemEngine

   I bought a VW 2019 Jetta used in 2023 from a Volkswagen dealer in Bayside, Queens with about 20k miles on it. There was a recall on the car for a faulty ignition switch and prior to getting my car inspected recently, it needed to be taken care of to pass inspection as well as an oil sensor contributing to a check engine light. Both were taken care of by VW Platinum Service in Hicksville and the car passed inspection with a mileage now with about 62k miles. Since then, my car…

   NHTSA complaint #11751785 · source
6. Filed Jun 26, 2026MDElectrical System

   The electrical system went out while I was driving and gave me the error ""Ignition switch off, safely stop the vehicle". I was able to pull over without an incident and it has not come up again since I've turned the vehicle back on, but I am concerned about this happening again and further impacting the safety of myself and other if it were to impact other systems. This seems to be a common problem with the 2019 Jetta and was a recall for many vehicles but for some reason…

   NHTSA complaint #11746654 · source
7. Filed Jun 8, 2026TXElectrical SystemEngine

   The vehicle is a 2019 Volkswagen Jetta (VIN [XXX]). The primary malfunction appears to involve the vehicle's electrical and starting system. The vehicle intermittently displays a "Starter System Faulty" warning message and has shut off unexpectedly while driving, particularly during periods of hot weather. The exact failed component has not been definitively identified, but the symptoms are consistent with an ignition switch or electrical system defect. The vehicle is…

   NHTSA complaint #11742778 · source
8. Filed May 18, 2026NJElectrical System

   When the outside temperature is hot the car starts and within a minute or two gives a ‘start system faulty’ warning and the dash and all electronics shut off. The engine continues to run for a period before also shutting down. This happened a number of time and seems to be a known issue with Jetta’s but mine isn’t part of the recall. Totally unsafe.

   NHTSA complaint #11738615 · source
9. Filed May 16, 2026NVElectrical SystemEngine

   I have had my vehicle for 2 years. Every summer or when temperatures are high, my car shuts off while driving. I get the “starter system faulty. Please service vehicle” message on the dashboard. I’ve called VW about the previous recall and they’ve said my vehicle is not car of it. I have a traditional key and these issues have happened more than a handful of times especially recently where I’ll drive and my car shuts off completely.

   NHTSA complaint #11738331 · source
10. Filed May 9, 2026TXElectrical System

    While driving in hot environments the entire electrical interface would turn off. Some times the engine would stall as well. Nothing electrical works in the car and the motor would cut off while driving.

    NHTSA complaint #11736731 · source
11. Filed May 2, 2026WIElectrical SystemSteering

    Steering column lock went out while driving causing the steering to be lose and as soon as vehicle stopped it shut off and wouldn’t restart.

    NHTSA complaint #11735241 · source
12. Filed Apr 30, 202662,000 miFLElectrical System

    The contact owns a 2019 Volkswagen Jetta. The contact stated that whenever the vehicle was exposed to high-temperatures, the instrument panel failed to function properly, rendering the speedometer and turn signals inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V604000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of…

    NHTSA complaint #11734914 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology