2014 Volkswagen Tiguan airbags problems

Related recalls

• Recall 15V483000Aug 4, 2015415,825 vehicles
  AIR BAGS:FRONTAL

  Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

  Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

  Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

What owners say

1. Filed Feb 27, 2025AKAirbagsElectrical SystemSteering

   Clock spring broken when my wife turned her steering wheel leaving a parking lot. Airbags no longer work, along with anything electronic within steering wheel.

   NHTSA complaint #11645361 · source
2. Filed Jun 11, 2024ILAirbagsElectrical System

   Clock Spring in steering wheel is broken. Driver Airbag is non-functional, as are the controls on the steering wheel. No Driver air bag is a huge safety issue! We immediately "scheduled" an appointment to have this issue repaired. At the appointment, a VW dealer (VW Castle Downers Grove IL) confirmed the issue and noted that this was the subject of a recall (15V483000) with an ongoing & perpetual duty to repair. Despite the recall, the dealer does not have the parts, nor can…

   NHTSA complaint #11593682 · source
3. Filed Apr 1, 2023PAAirbagsElectrical System

   I was turning into a parking spot and heard a loud “snap” coming from my wheel. The “error: airbag” light came on and all electrical on my wheel stopped working. And the horn does not work. I googled it and my year and model has a recall for the clock spring. It says my airbag will not deploy. I have no way to change the computer screen. So I can’t digitally see my speed and I can’t update my tire pressure amongst other things.

   NHTSA complaint #11514949 · source
4. Filed Dec 8, 2022NCAirbagsElectrical SystemSteering

   Airbag light came on. At the same time we lost all of our steering wheel controls as well as our horn. Some vehicles are covered by a recall but supposedly this yr and model isn't covered for some reason

   NHTSA complaint #11496664 · source
5. Filed Nov 2, 2022143,550 miTXAirbags

   The contact owns a 2014 Volkswagen Tiguan. The contact stated that the air bag warning light illuminated, and the horn and the buttons on her steering failed to operate as needed. The vehicle was taken to an independent mechanic who informed her that there was a recall on that model vehicle for a similar failure. The contact went to a dealer and was informed that her vehicle was not included in NHTSA Campaign Number: 15V483000 (Air Bags) and that the vehicle was not under…

   NHTSA complaint #11491888 · source
6. Filed Oct 8, 2022SCAirbags

   In 2020 we had the clock spring "repaired" by the dealership under a recall. As of 9/6/2022 it is malfunctioning again. My daughter drives this car as a freshman in college 5 hours away with no horn or airbag!

   NHTSA complaint #11488461 · source
7. Filed Sep 30, 2022INAirbags

   EMISSION TEST FAILED 9/30/2022. i HAVE TRIED TO GET THROUGH TO VOLKSWAGEN AND HAVE NOT HAD ANY SUCCESS. Air bag lights, Engine Light, Tire Pressure Lights, Horn does not work. Indiana State Emissions Vehicle Inspection report attached.

   NHTSA complaint #11487252 · source
8. Filed Sep 28, 2022NCAirbagsElectrical System

   Unable to complete vehicle inspection . Horn does not work, some electronics malfunction, airbags light is on. Cannot use dashboard related functions i.e. adjust tire pressure settings, gas tank door lock malfunctions, hands free communication malfunction. This is the 2nd time in a year that the clock spring failed. The manufacturer is not being able to provide the parts due to conflict area manufacturing, perhaps its time to relocate manufacturing. It's been 3 1/2 month and…

   NHTSA complaint #11486895 · source
9. Filed Sep 19, 2022MIAirbagsElectrical System

   Turned the steering wheel, heard a popping noise and then an airbag error appeared. The horn no longer works either. Assumed to be the known clock spring issue for this year/make/model.

   NHTSA complaint #11485179 · source
10. Filed Aug 5, 2022CAAirbags

    Airbag and horn doesn't work the clock spring is out there is a recall on other 2014 Volkswagen Tiguans but not this one. it's unsafe to drive with these conditions. The airbag error went off when I started the car.

    NHTSA complaint #11477767 · source
11. Filed Aug 1, 2022NCAirbagsElectrical SystemOther / Unknown

    This is the second time my Volkswagen Tiguan's spring clock has broken. As a result I have lost access to my airbags and horn. I also can't contact my driver electrical from the steering wheel. I am being told there is no way of knowing when the dealership may be able to get the part. I will be driving in an extremely unsafe care with my one-year old son. This is terrifying.

    NHTSA complaint #11476918 · source
12. Filed Jul 29, 2022MNAirbagsElectrical SystemOther / Unknown

    The clock spring in my vehicle went out. There is a backorder of upwards of 1 yr for part to replace. VW stated its a known issue. Until the clock spring gets fixed, I have no drivers side airbag, no horn, all lights on dash are on. With them all on, I am not alerted to any issues that may be occurring with any system in my vehicle.

    NHTSA complaint #11476571 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology