2012 Audi A7 problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 11 complaints with NHTSA about the 2012 Audi A7, most often about acceleration & cruise control. There are 5 recalls for this model year.

Complaints
11
Recalls
5
Crashes
2
Fires
0
Injuries
0
Median mileage
102,000 mi
at time of problem

Key facts

  • Acceleration & Cruise Control is the most-reported problem area, named in 3 of 11 complaints (27%).
  • Transmission & Drivetrain (2) and electrical system (2) follow.
  • Half of the complaints that list mileage happened before 102,000 mi.
  • Owners reported 2 crashes, 0 fires and 0 injuries.
  • The 2012 Audi A7 has 5 recalls on file.
  • It ranks 3rd of 9 Audi A7 model years by our severity-weighted complaint score (1st = worst).

2012 Audi A7 problems by category

  • Acceleration & Cruise Control · 2 crashes
    3 complaints
  • Transmission & Drivetrain
    2 complaints
  • Electrical System
    2 complaints
  • Engine
    2 complaints
  • Fuel, Hybrid & EV Propulsion
    1 complaints
  • Airbags
    1 complaints
  • Driver Assistance & Safety Tech
    1 complaints
  • Steering
    1 complaints
  • Suspension
    1 complaints
  • Brakes
    1 complaints
  • Wheels & Tires
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Vehicle speed control3
Electrical system2
Power train2
Engine and engine cooling:cooling system1
Fuel system, gasoline1
Service brakes1
Steering1
Suspension1

When problems happen (mileage)

Under 10k10k–30k30k–60k260k–100k2100k–150k150k+
Mileage at the time of the problem, for 2012 Audi A7 complaints that list mileage.

2012 Audi A7 recalls (5)

  • Recall 18V370000Jun 4, 2018139,249 vehicles
    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.

    Risk: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.

    Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

  • Recall 17V781000Dec 6, 201748,693 vehicles
    FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.

    Risk: A fuel leak in the presence of an ignition source, increases the risk of a fire.

    Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.

  • Recall 16V646000Sep 7, 201628,249 vehicles
    FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.

    Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

    Remedy: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.

  • Recall 15V823000Dec 8, 201521,074 vehicles
    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.

    Risk: An air bag that does not deploy as intended increases the risk of occupant injury in a crash.

    Remedy: Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.

  • Recall 15V019000Jan 20, 201526,008 vehicles
    FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

    Risk: A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

    Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

Recent 2012 Audi A7 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 12, 2022ALEngine
    Oil system. A quart of oil has to be added every day. Dealership says its crank case breather. Which the supercharge cause the oil to burn more. Also the antifreeze is burning more because the engine is so hot from the oil burning rapidly. Audi is aware and fails to do anything about this known issue.
    NHTSA complaint #11488899 · source
  2. Filed Mar 17, 2022GASteering
    As I was driving with my 4 year old daughter in the vehicle, while making a left turn my vehicle steering wheel locked or seemed to lock on me with no warning, and then the "DO NOT DRIVE VEHICLE" indicator appeared. Thank God I was able to safety steer into a driveway. Inspection is available upon request. The defect of the vehicle could have cause major bodily injuries to me and my daughter and anyone within a few feet of my vehicle. No warning signs appeared at all prior…
    NHTSA complaint #11457112 · source
  3. Filed Jan 12, 2022CATransmission & Drivetrain
    I have seen at least three other complaints with NHTSA on this same item all with different headings. Check engine light comes on at high speeds while highway driving. Pull Engine code and comes back as P2753 - Valve for transmission fluid cooler circuit open. Had to replace coolant control valve for transmission as coolant was leaking into solenoid. Many other reports of this same problem on NHTSA already and mechanic says it is known issue with Audi.
    NHTSA complaint #11447185 · source
  4. Filed Jun 26, 2021TXCrashTowedAcceleration & Cruise Control
    As I reported on June 3, I drove my car onto my office parking lot, up- hill, in the afternoon, when suddenly my car raced, without my stepping on the accelerator to make it race, crushed into the first car parked there. That car was pushed into the wheel of the neighboring car, which fortunately was a big and sturdy car. I managed to drive my car into an empty parking space. The owners of the 2 cars that had been hit came out of the office building and we exchanged…
    NHTSA complaint #11422447 · source
  5. Filed Jun 4, 202163,000 miTNFuel, Hybrid & EV Propulsion
    The contact owns a 2012 Audi A7. The contact stated that after driving from a stop sign into a four-way intersection at approximately 10 mph, the vehicle stalled without warning. Upon inspection, it was discovered that fuel had leaked from the engine compartment and was caused by a detached fuel line due to a failed fuel line coupling. The contact stated that the vehicle was previously repaired under NHTSA campaign number 17V781000 (Fuel System, Gasoline). The local dealer…
    NHTSA complaint #11419613 · source
  6. Filed Jun 3, 2021TXCrashTowedAcceleration & Cruise Control
    The gas pedal must have been stuck, as the car raced across parking lot, into the first parked car there. that car was pushed into the next car, fortunately a big, sturdy car. and fortunately into the wheel of that next car. Also, fortunately, no people there at that time. I contacted my Audi dealer . they sent truck for pick-up by GUY TOWING LLC, tel.( [phone removed]. There were no warning signs before. Also, I had my car at Audi service earlier this year and paid ca.…
    NHTSA complaint #11419455 · source
  7. Filed Jul 21, 2020CASuspensionTransmission & DrivetrainWheels & Tires
    I bought a 2012 audi a7 prestige from carvana online in december 2019, few days before christmas. At the end of january, i'd an issue with my car, which needed it to go to the shop for repairs. At the shop, i found out that my wheels were staggered and that the vehicle was lowered than its original specification and recommendation. I contacted carvana and silverrock, and a claim was initiated on 02/09/2020 at 1:58pm. I was told to take my vehicle to a shop and have them…
    NHTSA complaint #11340679 · source
  8. Filed Mar 26, 2020105,000 miMIElectrical SystemEngine
    While driving my 2012 audi a7 on the highway, received numerous error messages without warning on the dashboard. The car began to lurch, stall, and drive erratically with limited driving and braking control. Situation was very unsafe and potentially life threatening. Audi dealership stated that a coolant migration defect occurred. The coolant pump valve failed internally and leaked coolant onto the wiring harness. The coolant traveled along the harness and damaged or…
    NHTSA complaint #11319324 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology