2011 BMW 328I problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 332 complaints with NHTSA about the 2011 BMW 328I, most often about engine. There are 7 recalls for this model year.

Complaints
332
Recalls
7
Crashes
4
Fires
12
Injuries
3
Median mileage
116,000 mi
at time of problem

Key facts

  • Engine is the most-reported problem area, named in 261 of 332 complaints (79%).
  • Electrical System (43) and airbags (22) follow.
  • Half of the complaints that list mileage happened before 116,000 mi.
  • Owners reported 4 crashes, 12 fires and 3 injuries.
  • The 2011 BMW 328I has 7 recalls on file.
  • It has the most serious complaint record of all 10 BMW 328I model years we track.
  • That is 315% more complaints than the 2010 model year (80).

2011 BMW 328I problems by category

  • 261 complaints
  • 43 complaints
  • Airbags · 3 crashes
    22 complaints
  • Other / Unknown · 1 crash
    22 complaints
  • Lighting
    15 complaints
  • Fuel, Hybrid & EV Propulsion
    10 complaints
  • Transmission & Drivetrain
    9 complaints
  • Seats & Seat Belts
    8 complaints
  • Visibility & Wipers
    7 complaints
  • Body & Structure
    4 complaints
  • Driver Assistance & Safety Tech
    3 complaints
  • Steering · 1 crash
    3 complaints
  • Brakes · 2 crashes
    3 complaints
  • Acceleration & Cruise Control
    2 complaints
  • Wheels & Tires
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Engine and engine cooling151
Engine110
Electrical system43
Unknown or other22
Air bags21
Exterior lighting13
Fuel/propulsion system10
Power train9

When problems happen (mileage)

2Under 10k110k–30k730k–60k3460k–100k63100k–150k34150k+
Mileage at the time of the problem, for 2011 BMW 328I complaints that list mileage.

2011 BMW 328I recalls (7)

  • Recall 24V513000Jul 3, 2024394,029 vehicles
    AIR BAGS:FRONTAL · AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

    BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Remedy: Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 20V017000Jan 15, 202059,965 vehicles
    AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

    BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 17V683000Oct 30, 2017740,561 vehicles
    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.

    Risk: An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.

    Remedy: BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 17V676000Oct 25, 2017702,965 vehicles
    ELECTRICAL SYSTEM:WIRING

    BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.

    Risk: Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.

    Remedy: BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 14V176000Apr 10, 2014156,137 vehicles
    ENGINE AND ENGINE COOLING:ENGINE

    BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.

    Risk: If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.

    Remedy: BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines not covered by this recall, will receive an extended warranty to address this condition. The recall began on September 24, 2014. Owners may contact BMW at 1-800-525-7417.

  • Recall 13V044000Feb 7, 2013516,791 vehicles
    ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES · ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

    BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February 2013, BMW recalled 504,545 vehicles. In July 2013, BMW informed the agency that it was adding 1-Series, 3-Series, and Z4 vehicles, representing an additional 12,094 vehicles. The total number of vehicles being recalled is now 516,791. The connector for the positive battery cable connector and the corresponding terminal on the fuse box may degrade over time. Over time, the high current flow and heat from electrical resistance may lead to a breakage of the connection, and a loss of electrical power to the vehicle.

    Risk: If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.

    Remedy: BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at [email protected].

  • Recall 11V476000Sep 15, 2011190 vehicles
    POWER TRAIN:DRIVELINE:DRIVESHAFT

    Bmw is recalling certain model year 2011 328i xdrive and 335i xdrive vehicles manufactured from february 8, 2011, through july 29, 2011. The front driveshaft attachment bolts may not have been tightened to specification. If the bolts were not tightened to specification, they may become loose.

    Risk: If the bolts loosen, it could lead to a loss of power to the front wheels and ultimately a vehicle breakdown, increasing the risk of a crash.

    Remedy: Bmw will notify owners, and dealers will replace the front driveshaft attachment bolts free of charge. The safety recall is expected to begin during october 2011. Owners may contact bmw customer relations and services at 1-800-525-7417.

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2011 BMW 328 I 2 DR AWDNot RatedNot RatedNot Rated★★★★★
2011 BMW 328 I 2 DR RWDNot RatedNot RatedNot Rated★★★★★
2011 BMW 328 I 4 DR AWDNot RatedNot RatedNot Rated★★★★☆
2011 BMW 328 I 4 DR RWDNot RatedNot RatedNot Rated★★★★☆
2011 BMW 328 I C AWDNot RatedNot RatedNot RatedNot Rated
2011 BMW 328 I C RWDNot RatedNot RatedNot Rated★★★★★
2011 BMW 328 I SW AWDNot RatedNot RatedNot Rated★★★★☆
2011 BMW 328 I SW RWDNot RatedNot RatedNot Rated★★★★☆

Recent 2011 BMW 328I complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 9, 2026IAEngine
    "My vehicle is experiencing a complete mechanical breakdown with a fast-crank, no-start condition and an active fault code for exhaust valve timing. This matches the exact failure mode of active Safety Recall 23V-707 (VANOS Bolts). BMW's official safety recall report states that if a vehicle shows these symptoms, owners must not drive it and must contact them to arrange pickup and transportation. However, BMW Corporate Case Manager Jasmine has officially refused to cover the…
    NHTSA complaint #11763040 · source
  2. Filed Sep 3, 2026WAEngine
    I took my car to the Tigard Oregon bmw dealership for my three recalls that were needing addressed. I turned my car over to them in good working order. After picking it up after the repairs my service engine light came on. My car started knocking and rattling louder and louder. I returned to the dealership and requested they fix the issue. After a few days they contacted my and told me it needs a new engine. They say they checked over their work and the problem isn't their…
    NHTSA complaint #11762045 · source
  3. Filed Aug 31, 2026110,000 miCAElectrical SystemEngineLighting
    The contact owns a 2011 BMW 328I. The contact stated that the headlights and taillights remained illuminated after the vehicle was turned off. Additionally, the vehicle intermittently failed to start up. The contact stated that AAA jump-started the vehicle, and it was determined that the battery was in good working condition. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure to NHTSA Campaign Number: 17V676000…
    NHTSA complaint #11761089 · source
  4. Filed Aug 16, 2026PAEngine
    I believe my car is effected by the active bmw recall NHTSA Campaign 23V-707. I have called bmw and gave them my vin number and was rudely rushed off the phone being told my car has no active recalls. I have done a ton of research and the car sounds just like every other car effected by this recall. The car starts and idles fine initially but as soon as it drops to normal idle rpms it makes a loud clanking noise and vibrates really bad. When i go into the engine bay i hear…
    NHTSA complaint #11757230 · source
  5. Filed Jul 17, 2026MDEngine
    I brought my vehicle to an authorized dealer for three open safety recalls. Two were performed at no charge. The third, the VANOS adjustment unit screw connection recall, was not performed. The dealer stated in writing on the repair order that the vehicle has a broken valve cover bolt, that the valve cover will not seal properly, and that a new valve cover is recommended to complete the recall. They quoted $1,077.43 for a valve cover as a customer-pay repair and stated the…
    NHTSA complaint #11751109 · source
  6. Filed Mar 25, 2026157,637 miCATowedEngine
    The contact owns a 2011 BMW 328I. The contact stated that upon starting the vehicle, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the VANOS bolts had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to TSB Number: SIB 11 04 14. The manufacturer was notified of the failure and informed the…
    NHTSA complaint #11727018 · source
  7. Filed Mar 9, 2026133,000 miCAEngine
    The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds, there was a burning odor coming from the vehicle. The odor was more prominent while the vehicle was idling. The RPM fluctuated while idling, causing the vehicle to stall. The contact would depress the brake pedal, place the vehicle in neutral, turn off, and restart the vehicle to accelerate and continue driving. The air bag warning light was illuminated, and the message, "Check Engine…
    NHTSA complaint #11723007 · source
  8. Filed Mar 9, 2026200,000 miILTowedEngine
    The contact owns a 2011 BMW 328I. The contact stated that on several occasions while driving on the streets and the highway, the vehicle lost automotive power. There were no warning lights illuminated at the time of the failure. The contact stated that the vehicle jerked unexpectedly, stalled, and failed to accelerate over 30 MPH. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The mechanic referred the contact to the dealer for further…
    NHTSA complaint #11722916 · source

Compare the 2011 BMW 328I with another vehicle →

Other 2011 BMW models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology