2013 BMW 328I problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 146 complaints with NHTSA about the 2013 BMW 328I, most often about engine. There are 5 recalls for this model year.

Complaints
146
Recalls
5
Crashes
9
Fires
6
Injuries
6
Median mileage
94,000 mi
at time of problem

Key facts

  • Engine is the most-reported problem area, named in 99 of 146 complaints (68%).
  • Electrical System (51) and airbags (15) follow.
  • Half of the complaints that list mileage happened before 94,000 mi.
  • Owners reported 9 crashes, 6 fires and 6 injuries.
  • The 2013 BMW 328I has 5 recalls on file.
  • NHTSA has opened 2 defect investigations covering this vehicle.
  • It ranks 2nd of 10 BMW 328I model years by our severity-weighted complaint score (1st = worst).
  • That is 109% more complaints than the 2012 model year (70).

2013 BMW 328I problems by category

  • Engine · 1 crash
    99 complaints
  • 51 complaints
  • Airbags · 7 crashes
    15 complaints
  • Transmission & Drivetrain
    14 complaints
  • Fuel, Hybrid & EV Propulsion
    13 complaints
  • Other / Unknown · 2 crashes
    10 complaints
  • Brakes · 4 crashes
    5 complaints
  • Seats & Seat Belts · 1 crash
    5 complaints
  • Lighting
    4 complaints
  • Body & Structure
    2 complaints
  • Steering
    2 complaints
  • Suspension
    1 complaints
  • Driver Assistance & Safety Tech · 1 crash
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Engine59
Electrical system51
Engine and engine cooling40
Air bags15
Power train13
Fuel/propulsion system11
Unknown or other9
Service brakes5

When problems happen (mileage)

1Under 10k10k–30k430k–60k2060k–100k16100k–150k7150k+
Mileage at the time of the problem, for 2013 BMW 328I complaints that list mileage.

2013 BMW 328I recalls (5)

  • Recall 24V608000Aug 13, 2024720,796 vehicles
    ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES · ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

    BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

    Risk: An electrical short increases the risk of a fire.

    Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 20V017000Jan 15, 202059,965 vehicles
    AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

    BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 15V520000Aug 17, 20157,727 vehicles
    EXTERIOR LIGHTING

    BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

    Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].

  • Recall 14V627000Oct 7, 20148,988 vehicles
    SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

    BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.

    Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.

    Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 13V454000Sep 26, 201376,191 vehicles
    SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

    BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.

    Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.

    Remedy: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at [email protected].

NHTSA defect investigations

  • EA21002Opened Sep 17, 2021Open

    Desiccated Air Bag Inflator Rupture

    From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C…

  • PE13030Opened Sep 6, 2013Closed Oct 25, 2013led to recall 13V454000

    Loss of power assist braking

    In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the ca…

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2013 BMW 328 I 2 DR RWDNot RatedNot RatedNot Rated★★★★★
2013 BMW 328 I 4 DR RWD★★★★★★★★★☆★★★★★★★★★★
2013 BMW 328 I C RWDNot RatedNot RatedNot Rated★★★★★

Recent 2013 BMW 328I complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Aug 2, 2026CABrakes
    I was at the John Wayne Airport, going from the arrivals to departures. I had a lot of stop and go traffic, and when I was going down toward the bottom, my brakes failed. I kept pumping them to try and stop but they were not working. I saw an empty area where the car rental returns were and I was able to pull over and come to a stop. I was very lucky that there was a spot to pull over, I used the emergency brake as well when I finally came to a stop. I want the brake system…
    NHTSA complaint #11754330 · source
  2. Filed Jul 28, 2026174,775 miCAAirbagsTransmission & Drivetrain
    The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The drivetrain and passenger’s side air bag warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact turned off and restarted the vehicle; however, the failure reoccurred. The contact stated that the vehicle failed to accelerate above 25 MPH and the…
    NHTSA complaint #11753235 · source
  3. Filed Mar 12, 2026NMEngineTransmission & Drivetrain
    2013 BMW 328i, N20 engine. Timing chain guide assembly and oil pump drive chain failed catastrophically. Vehicle is available for inspection, however the authorized BMW dealership has already made clear they will accept no responsibility, and I would bear the expense of towing it two hours to their facility. The failure is a known issue with a class action case, but BMW took no responsibility, and falsified information stating the vehicle showed no signs of an issue when I…
    NHTSA complaint #11723979 · source
  4. Filed Jan 26, 202656,910 miCAFuel, Hybrid & EV Propulsion
    The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a hole on top of the fuel tank. The contact was informed that the fuel tank needed to be replaced. In addition, the contact was informed that the failure was a known failure with the vehicle. The contact stated that the manufacturer had previously initiated an extended warranty…
    NHTSA complaint #11713400 · source
  5. Filed Dec 11, 202589,565 miCATowedElectrical SystemEngine
    The contact owns a 2013 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheated, and multiple warning lights were illuminated. The contact then stated that the vehicle lost power and would not restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump and electrical plug connector had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA…
    NHTSA complaint #11704595 · source
  6. Filed Nov 14, 2025NJElectrical SystemEngine
    See attached document for complaint. I am writing in reference to the recall on my 2013 BMW-328xi. The vin number is. The recall is for the water pump electrical connector. My water pump failed May 2024. I went to an independent repair service center that specializes in BMW repair, which in turn was the closest service center to where the vehicle broke down. I paid out of pocket for the repair. Now there is a recall on this part, I would appreciate reimbursement for the…
    NHTSA complaint #11699384 · source
  7. Filed Sep 10, 2025CAAirbagsSeats & Seat Belts
    Passenger Restraint system malfunction for the front passenger seat. This may not trigger the airbag for a passenger sitting in the front if a collision occurs and can seriously injure someone. This problem appears to be very common with BMW models within this timeframe. All over car forums and youtube videos, some videos with over 100k views per video. I am not sure how BMW has not recalled this safety issue as it seems to linger throughout many of their models for many…
    NHTSA complaint #11686437 · source
  8. Filed Jul 23, 2025123,000 miNMEngine
    The contact owns a 2013 BMW 328I. The contact’s daughter stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer to have the water pump replaced. The contact was informed by the dealer after the repaired that the valve cover gasket…
    NHTSA complaint #11675730 · source

Compare the 2013 BMW 328I with another vehicle →

Other 2013 BMW models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology