2023 BMW I7 problems, complaints & recalls

2023 BMW I7 recalls (11)

• Recall 26V422000Jul 1, 2026428 vehicles
  ELECTRONIC STABILITY CONTROL (ESC) · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

  BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

  Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

  Remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.

• Recall 25V395000Jul 23, 202571,286 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

  BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

  Risk: A loss of drive power increases the risk of a crash.

  Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 25V470000Jul 16, 2025136 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

  Risk: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

  Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

• Recall 24V104000Feb 12, 2024266,716 vehicles
  ELECTRONIC STABILITY CONTROL (ESC) · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE

  BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

  Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

  Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

• Recall 23V700000Oct 18, 202312,296 vehicles
  ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

  BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

  Risk: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.

  Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V644000Sep 20, 20233,820 vehicles
  VISIBILITY/WIPER

  BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.

  Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the windshield wiper system, as necessary, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V479000Jul 12, 2023384 vehicles
  ELECTRICAL SYSTEM

  BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems", and 108, "Lamps, Reflective Devices, and Associated Equipment."

  Risk: The inability to operate the defrost or hazard warning lights can increase the risk of a crash or injury.

  Remedy: Dealers will replace the Interaction Bar, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V414000Jun 8, 2023318 vehicles
  SEATS

  BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.

  Risk: An improperly welded front seat may not properly restrain an occupant, increasing the risk of injury in a crash.

  Remedy: Dealers will inspect the front seats and if necessary, replace the seat front structure including the seat length adjustment system, free of charge. Owner notification letters were mailed August 3, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V050000Feb 3, 2023397 vehicles
  AIR BAGS · SEATS

  BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.

  Risk: A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.

  Remedy: Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 22V944000Dec 20, 202214,086 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

  BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

  Risk: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 22V860000Nov 21, 2022169 vehicles
  ELECTRICAL SYSTEM

  BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.

  Risk: Emergency response may be delayed without the vehicle location information, increasing the risk of injury.

  Remedy: Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Recent 2023 BMW I7 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 22, 2024FLBrakesDriver Assistance & Safety Tech

   The contact owns a 2023 BMW i7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool…

   NHTSA complaint #11621363 · source
2. Filed Oct 16, 20244,700 miFLBrakesDriver Assistance & Safety Tech

   The contact owns a 2023 BMW I7. The contact stated that while driving 50 MPH, the vehicle became inoperable. The contact engaged the parking brake to stop the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…

   NHTSA complaint #11620090 · source
3. Filed Jul 19, 2024NVBrakes

   I have contacted the BMW dealership in Henderson several times about the recall and they do not have a fix from the BMW. I contacted BMW about the issue and filed a complaint with them to offer a solution of replacing the vehicle or return the vehicle for a buyout. I reported the problem to BMW on May 20, 2024 and the manufacture is not informing me of any update or responding to my request. The BMW i7 is unsafe to drive and on three occasions I have almost been involved in…

   NHTSA complaint #11603388 · source
4. Filed Jun 22, 2024NVBrakesDriver Assistance & Safety Tech

   Brand new car bought in Nov 2023. On February 12, 2024, this Recall Campaign No. 24V-104: Integrated Brake (IB) Module came out - albeit with no remedy. It is now Jun 22nd - 4 months later - and there is still no remedy. I am adversely affected in the following ways: - I have been unable to drive the defective vehicle for over 4 months now - I have been unable to purchase the vehicle out of the lease as they won't provide a payoff-quote with an open recall - I am unable to…

   NHTSA complaint #11595852 · source
5. Filed Feb 28, 2024ILElectrical SystemTransmission & Drivetrain

   The car warning flashes “drivetrain fault”. Then after about 5 seconds the car put itself into neutral and started to slow down. I pulled off to the side of the highway before it stopped on its own . I was not able to start the car back up. I got it towed to the dealership . I am told that the AC compressor failure to the high voltage battery system , shut down the system . Seems very dangerous to do that while I was driving on the highway !

   NHTSA complaint #11574599 · source
6. Filed Feb 23, 2024NCCrashDriver Assistance & Safety Tech

   I purchased a new BMW i7 xDrive60 at the end of December 2023. There have been numerous software issues since I purchased the vehicle. Yesterday while driving at low speed, a car in front of me at a stop light slammed on brakes. I attempted to depress the brake but it was too late. My car collided with the vehicle in front. I did not initially see the driver ahead of me stop as I was looking to the side for oncoming traffic. All of the ADAS systems are activated in my…

   NHTSA complaint #11573705 · source
7. Filed Jan 23, 2024NJBody & Structure

   The front doors release button are designed and placed on the car door which can open as soon as your knee unintentionally touches the button. This poses a risk of opening the doors while the car is in motion.

   NHTSA complaint #11567355 · source
8. Filed Oct 17, 2023CACrashDriver Assistance & Safety TechElectrical System

   On 2023 BMW i7 while I was trying to park in a parking stall moving forwards at a very low speed in a shopping center( less than a 1 m/h) . The car suddenly and very aggressively took off and accelerate on me while I was straightening the steering wheel to pull more forwards, heading another parked car in front it, head to head and pushed/ slid the parked car about 20 feet. I have no idea if any button was pushed or activated with my palm while steering to park. No signs or…

   NHTSA complaint #11550426 · source

Compare the 2023 BMW I7 with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology