2012 Cadillac SRX brakes problems

Related recalls

No recalls on file.

What owners say

1. Filed Jun 10, 2025SCBrakesElectrical SystemOther / Unknown

   I had Baker Cadillac Dealership to perform the toe-link recall as well as a Multi-Point Vehicle Inspection on May 28, 2025. This is for a 2012 Cadillac SRX-3.6 Luxury Collection [VIN: [XXX]] that I was going to purchase for my [XXX] daughter pending the inspection results. Because Cadillac technicians performed the inspection and nothing major was flagged, I purchased the car for my daughter. That evening, I was driving the car to fill up with gas, and the brakes completely…

   NHTSA complaint #11666108 · source
2. Filed Jun 10, 2025NHBrakesLightingSuspension

   Braking after hitting a pothole was a nightmare! No warning lights came on to prepare me for anything. Brake pedal went to the floor and would not work properly. Finally after getting my vehicle to stop I pulled over pumped my brakes and seemed to work after 5 tries. Toe link recall was “fixed” well not the case. After 2 recalls on the toe link I had a nice bill the cost me $1.450.00 after having to pay for this part. Still haven’t been reimbursed. Also headlights are very…

   NHTSA complaint #11665957 · source
3. Filed Apr 3, 2025110,000 miPABrakes

   The contact owns a 2012 Cadillac SRX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning light was illuminated. The contact stated that the brake pedal was depressed to the floorboard to stop the vehicle. The contact turned off the vehicle. The vehicle was restarted, and the system was reset. The vehicle was taken to the dealer where it was diagnosed with a failed brake master…

   NHTSA complaint #11652641 · source
4. Filed Aug 16, 2024INBrakes

   While driving the pedal will go all the way to the floor and suddenly your break line will be full of air.The car's hard to stop. This is the second time it's happened. Really scary, almost in an accident.

   NHTSA complaint #11609074 · source
5. Filed Jun 17, 2024VABrakesLightingOther / Unknown

   My Headlights are so dim, I have to drive with high beams. It is raining in my, short circuited the trunk, will not open and my bearings have to be replaced. Sounds like a truck. Ughhhh, IMy first and last american made car.

   NHTSA complaint #11594716 · source
6. Filed Nov 2, 2023105,000 miNYBrakes

   The contact owns a 2012 Cadillac SRX. The contact stated while driving 15 MPH and depressing the brake pedal to come into a complete stop, the contact drove over a bump in the roadway and the brakes made an abnormal grinding sound and the brake pedal went to the floorboard. There was no warning light illuminated. The contact stated that there was a stopping distance delay, which caused the vehicle to stop after the stop sign. The contact stated that she pumped the brake…

   NHTSA complaint #11553291 · source
7. Filed Sep 20, 2022100,000 miNCBrakes

   The contact owns a 2012 Cadillac SRX. The contact stated that the brakes were replaced for routine services at a local dealer. The contact then stated that while driving at an unknown speed, she drove over a pothole and while attempt to stop the vehicle, the brakes failed to respond as needed. The contact stated that the brake failure reoccurred after driving over potholes and then depressing the brake pedal. The contact stated that no warning light was illuminated. The…

   NHTSA complaint #11485492 · source
8. Filed Jun 3, 2022ALBrakesElectrical SystemLighting

   The headlights are so dim it’s a very bad safety issue. I’ve replaced them 3 times , still same problem. Everybody I have talked to has the same problem with theirs. Something has got to be done. I’m going to call the head of Cadillac if it doesn’t get resolved. My guesses keep blowing and it’s also wearing the tires out to quick

   NHTSA complaint #11467404 · source
9. Filed Mar 1, 2022100,000 miPABrakes

   The contact owns a 2012 Cadillac SRX. The contact stated while driving 25 MPH, the brake pedal was depressed but was firm. The contact stated that extra effort was needed to depress the brake pedal. The vehicle was not taken to be diagnosed or repaired. An unknown dealer was contacted and the contact was informed that she would be placed on a waiting list. The manufacturer was not contacted. The failure mileage was approximately 100,000.

   NHTSA complaint #11454750 · source
10. Filed Oct 17, 2021GACrash2 injuredTowedBrakesSuspension

    So while driving the stabilizer light came on and it swerved when I went to hit my brakes to stop the car because I was heading across a bridge the brake somehow lost power and I pushed and it didn’t do anything by the time I got the pressure to come back I guess after pushing a few times it was too late and I rear ended another vehicle and completed pushed in the entire front on my truck. This is the second time the light came on but the first time it swerved and then the…

    NHTSA complaint #11437043 · source
11. Filed Sep 26, 2021FLBrakes

    driving 40mph and the brakes started having issues. the pedal had to be pressed all the way to the floor and pumped to get the car to stop. from my research I see that this is a very common issue with this vehicle. this is a major safety issue that's going to eventually lead to a fatality if it hasn't already. if this is not a safety issue and a manufacturers defect then I really don't know what is

    NHTSA complaint #11434427 · source
12. Filed Sep 24, 2021MSBrakes

    The brakes get soft and go almost to the floor at times. This usually happens after having to brake hard for a sudden stop. It takes constant pumping of the brakes for them to work properly again. I just had my brakes checked and the pads and rotors are good, so the problem could not be diagnosed. There have been no warnings or alerts for this problem and no recall letters. This is definitely a safety concern because braking hard for sudden stops is sometimes necessary to…

    NHTSA complaint #11434204 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology