2016 Chevrolet Express problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 6 complaints with NHTSA about the 2016 Chevrolet Express, most often about brakes. There are 6 recalls for this model year.

Complaints
6
Recalls
6
Crashes
0
Fires
2
Injuries
0
Median mileage
54,626 mi
at time of problem

Key facts

  • Brakes is the most-reported problem area, named in 3 of 6 complaints (50%).
  • Engine (2) and wheels & tires (1) follow.
  • Half of the complaints that list mileage happened before 54,626 mi.
  • Owners reported 0 crashes, 2 fires and 0 injuries.
  • The 2016 Chevrolet Express has 6 recalls on file.
  • It ranks 6th of 19 Chevrolet Express model years by our severity-weighted complaint score (1st = worst).

2016 Chevrolet Express problems by category

  • Brakes
    3 complaints
  • Engine
    2 complaints
  • Other / Unknown
    1 complaints
  • Wheels & Tires
    1 complaints
  • Electrical System
    1 complaints
  • Transmission & Drivetrain
    1 complaints
  • Driver Assistance & Safety Tech
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Service brakes3
Engine1
Engine and engine cooling1
Forward collision avoidance: automatic emergency braking1
Power train1
Tires1
Electrical system1
Unknown or other1

When problems happen (mileage)

Under 10k110k–30k30k–60k160k–100k100k–150k150k+
Mileage at the time of the problem, for 2016 Chevrolet Express complaints that list mileage.

2016 Chevrolet Express recalls (6)

  • Recall 19V387000May 23, 20191,159 vehicles
    VISIBILITY:GLASS, SIDE/REAR

    General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Risk: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.

    Remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.

  • Recall 18V655000Sep 21, 201830,448 vehicles
    ELECTRICAL SYSTEM

    General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

    Risk: If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

    Remedy: GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.

  • Recall 18V295000May 3, 2018207,483 vehicles
    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

    Risk: High electrical resistance can increase the risk of a fire.

    Remedy: GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.

  • Recall 18V267000Apr 26, 20186,154 vehicles
    EQUIPMENT

    General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

  • Recall 16V700000Sep 29, 201640 vehicles
    VISIBILITY:REARVIEW MIRRORS/DEVICES

    General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016. The affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror. These vehicles are required to have either an inside rearview mirror or both left and right-hand flat exterior rearview mirrors. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk: If the driver does not have a clear unobstructed view to the back of the vehicle, it can increase the risk of a crash.

    Remedy: GM will notify owners, and dealers will instal a right-hand flat rearview mirror, free of charge. The recall began on November 8, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16036.

  • Recall 16V184000Apr 1, 2016321 vehicles
    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

    Risk: Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.

    Remedy: GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.

Recent 2016 Chevrolet Express complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Jan 7, 202588,000 miCTTowedEngineTransmission & Drivetrain
    The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had…
    NHTSA complaint #11634601 · source
  2. Filed Apr 1, 2024MEBrakesDriver Assistance & Safety Tech
    ABS Module Broken. Needs repair. No part available. Part Number 84055065 needed. Vehicle was on highway slowed on to onramp when ABS went off for no reason. Van Pulled to right drastically.
    NHTSA complaint #11580460 · source
  3. Filed Aug 1, 2023FLEngineWheels & Tires
    LT245/75R16 The fist tire failure was rear driver's side which caused a code service stable trac- this caused the vehicle to lose power and engine to die. I made home at 20mph in yraffic.I spent $500 for diagnostic check and new tire. The tire is misshapen and alerts sensor that caused engine to lose power and ultimately die. With new tire the problem was solved. But then the rear passenger tire while on the freeway acted up and caused the van to shake and rattle violently.…
    NHTSA complaint #11535732 · source
  4. Filed Mar 2, 2022OHFireBrakesOther / Unknown
    I'd be driving down the street when my brakes would apply by them selves slowing my car down . after that my dash would bong and the ABS light would come on . I took it to my Chevy dealer and they replaced the brakes and said it was fixed . I pulled out of the dealers lot and was driving at 35MPH when the brakes locked and a skidded to a stop . If I hadn;t been buckled in I would have gone thru the windshield . I held the gas pedal to the floor and returnd to the dealer at…
    NHTSA complaint #11454858 · source
  5. Filed Feb 18, 2022OHFireBrakes
    I'd be driving down the street and the brakes would start applying themselves by themselves . I took the van to Ganly Chevrolet the first time and they did a brake job and said it was fixed . I drove it about a half mile and was doing about 35MPH when the brakes locked , if I wasn't buckled in I probably would have gone through the window . I immediately took it back by putting the gas pedal to the floor . you could smell and see the brakes burning . later Ganly said I…
    NHTSA complaint #11452869 · source
  6. Filed Feb 27, 202021,253 miFLElectrical System
    Problem: power window wouldn't work, rear defroster would not work, vehicle would not start, vehicle would crank but not start. Car had to be towed. The relays were defective and were replaced. Upon taking the relays apart , i found that they were rusted inside and the rust was flaking off. I contacted chevrolet and i was told the vehicle was out of warranty and it would not cover rusted parts.the representative also said that he had other complaints about the relays…
    NHTSA complaint #11311860 · source

Compare the 2016 Chevrolet Express with another vehicle →

Other 2016 Chevrolet models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology