2014 Chevrolet Impala steering problems

Related recalls

• Recall 14V450000Jul 23, 201457,242 vehicles
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.

  Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

  Remedy: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

• Recall 14V409000Jul 2, 2014106 vehicles
  STEERING

  General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

  Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.

  Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

What owners say

1. Filed Sep 2, 2026MOSteering

   While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.

   NHTSA complaint #11761724 · source
2. Filed Aug 13, 2026KYSteeringTransmission & Drivetrain

   The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control warning light illuminated. Additionally, the transmission display switched from drive(D) to park(P) while driving, causing the vehicle to decelerate and stall. The rear-view camera also intermittently failed to function properly, displaying the message "Park Assist…

   NHTSA complaint #11756703 · source
3. Filed Jul 31, 2026MTSteering

   Power steering goes out while driving in towns or on hiways.frequently comes back on while parked for a few hours or days. Unpredictable while driving.dangerous.

   NHTSA complaint #11754030 · source
4. Filed Jun 12, 20257,500 miVASteering

   The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no…

   NHTSA complaint #11666565 · source
5. Filed May 29, 2025COBrakesElectrical SystemSteering

   Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting…

   NHTSA complaint #11663770 · source
6. Filed Apr 30, 2025180,000 miSCSteering

   The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The contact stated that shortly after the failure, the steering wheel unlocked, and the contact was able to continue driving safely. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rack and pinion had…

   NHTSA complaint #11657882 · source
7. Filed Feb 28, 2025100,000 miFLSteering

   The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact's wife was able to drive to the residence before the steering wheel seized. The "Service Power Steering, Drive with Care" messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure…

   NHTSA complaint #11645483 · source
8. Filed Jan 24, 2025GASteering

   The contact owns a 2014 Chevrolet Impala The contact stated while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure…

   NHTSA complaint #11638284 · source
9. Filed Jan 23, 202566,000 miTXSteering

   The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, with the steering wheel being abnormally loose. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After…

   NHTSA complaint #11638129 · source
10. Filed Mar 18, 2024TNSteering

    I was driving to doctors appointment Friday . (03-15-2024) In another area then where I live .)And my steering tightened up a bit . I was able to turn it and park . I went in for my doctor appointment and came back out and steering wheel completely locked! I had to get It towed to my mother's home in the same area . So now I'm stranded . I had a mobile mechanic come look at it and he hooked it up to the machine and it said the ground wire needs fixed . It could have been a…

    NHTSA complaint #11577924 · source
11. Filed Oct 12, 2023212,000 miCASteering

    The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the power steering warning light illuminated. The contact stated that the vehicle jerked and the power steering was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.

    NHTSA complaint #11549657 · source
12. Filed Aug 17, 2023175,000 miNYSteering

    The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel stiffened, and the vehicle was difficult to maneuver. After restarting the vehicle, the failure persisted. The EPS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the EPS module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign…

    NHTSA complaint #11539165 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology