2019 Chevrolet Impala problems, complaints & recalls

Updated Oct 11, 2026 from NHTSA data · How we count

Owners have filed 27 complaints with NHTSA about the 2019 Chevrolet Impala, most often about electrical system. There is 1 recall for this model year.

Complaints: 27
Recalls: 1
Crashes: 3
Fires: 1
Injuries: 1
Median mileage: 36,975 mi

Key facts

Electrical System is the most-reported problem area, named in 9 of 27 complaints (33%).
Transmission & Drivetrain (5) and airbags (4) follow.
Half of the complaints that list mileage happened before 36,975 mi.
Owners reported 3 crashes, 1 fire and 1 injury.
The 2019 Chevrolet Impala has 1 recall on file.
It ranks 12th of 16 Chevrolet Impala model years by our severity-weighted complaint score (1st = worst).
That is 37% fewer complaints than the 2018 model year (43).

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)	Complaints
Electrical system	8
Power train	5
Unknown or other	5
Air bags	4
Steering	3
Suspension	3
Service brakes	3
Lane departure: blind spot detection	2

When problems happen (mileage)

Mileage at the time of the problem, for 2019 Chevrolet Impala complaints that list mileage.

2019 Chevrolet Impala recalls (1)

Recall 18V576000Aug 30, 2018210,628 vehicles
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Recent 2019 Chevrolet Impala complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

Filed Jun 30, 2026GAOther / Unknown
2 of 3 Chevy Impala ac compressor has gone out. Auto part supplier confirmed I need the Design 2 compressor connector tab on the right. So far no supplier has it available. Compressor needs to be recalled
NHTSA complaint #11747466 · source
Filed Jun 30, 2026GAAirbags
No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the specific warning message displayed on the dashboard.
NHTSA complaint #11747462 · source
Filed Jan 31, 2026MOTransmission & Drivetrain
Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.
NHTSA complaint #11714661 · source
Filed Jan 21, 2026MOBrakesFuel, Hybrid & EV PropulsionTransmission & Drivetrain
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
NHTSA complaint #11712578 · source
Filed Jun 6, 2025CTSteering
Last summer I was experiencing intermittent issues where the vehicle seemed to have a mind of its own while I was cruising. The steering wheel would randomly lock up as if it was forcing me to go straight on a curved road for example. It would happen a couple of more times until one day I was trying to go home from work and I saw a message indicating something along the lines of “Service: Power steering” followed by the same symptoms. I was able to temporarily remedy this by…
NHTSA complaint #11665228 · source
Filed Oct 13, 2024IAEngineOther / UnknownSuspension
Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the…
NHTSA complaint #11619533 · source
Filed Oct 10, 2024104,170 miCATransmission & Drivetrain
The contact owns a 2019 Chevrolet Impala. The contact stated that after parking the vehicle, the message “Shift to Park” was displayed; however, the transmission was already shifted to park(P). The vehicle was unable to turn off. The contact disconnected the battery to turn off the vehicle and reconnected the battery to restart the vehicle. The failure occurred several times. The vehicle was taken to the dealer, and the contact was referred to the manufacturer. The vehicle…
NHTSA complaint #11619145 · source
Filed Nov 29, 2023TXOther / Unknown
The compressor is not on the recall list but for a 2019 to have it failed requiring a new one not even close to the expected 10-12 year mark. This car part can lead to other safety concerns so I believe needs review for a potential recall.
NHTSA complaint #11557381 · source

Compare the 2019 Chevrolet Impala with another vehicle →

Other 2019 Chevrolet models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology