2011 Chrysler Town And Country problems, complaints & recalls

Updated Oct 11, 2026 from NHTSA data · How we count

Owners have filed 99 complaints with NHTSA about the 2011 Chrysler Town And Country, most often about electrical system. There are 3 recalls for this model year.

Complaints: 99
Recalls: 3
Crashes: 3
Fires: 2
Injuries: 10
Median mileage: 116,500 mi

Key facts

Electrical System is the most-reported problem area, named in 59 of 99 complaints (60%).
Fuel, Hybrid & EV Propulsion (28) and engine (23) follow.
Half of the complaints that list mileage happened before 116,500 mi.
Owners reported 3 crashes, 2 fires and 10 injuries.
The 2011 Chrysler Town And Country has 3 recalls on file.
NHTSA has opened 2 defect investigations covering this vehicle.
It ranks 7th of 12 Chrysler Town And Country model years by our severity-weighted complaint score (1st = worst).
That is 37% fewer complaints than the 2010 model year (158).

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)	Complaints
Electrical system	58
Fuel/propulsion system	26
Engine	22
Unknown or other	11
Air bags	5
Structure:body	5
Service brakes	4
Seats	3

When problems happen (mileage)

Mileage at the time of the problem, for 2011 Chrysler Town And Country complaints that list mileage.

2011 Chrysler Town And Country recalls (3)

Recall 25V876000Dec 17, 202586 vehicles
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Recall 14V234000May 7, 2014644,757 vehicles
ELECTRICAL SYSTEM
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk: An overheated switch may result in a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Recall 11V315000Jun 8, 201111,096 vehicles
STEERING:COLUMN
Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.
Remedy: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.

NHTSA defect investigations

PE19014Opened Sep 9, 2019Closed Feb 25, 2026
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in…
DP14004Opened Sep 25, 2014Closed Jul 24, 2015
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to…

Recent 2011 Chrysler Town And Country complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

Filed Mar 20, 2026101,211 miNYElectrical System
Odometer Fraud. The contact purchased a 2011 Chrysler Town and Country. The contact stated that the vehicle was purchased from the Facebook Marketplace. The vehicle was taken to the DMV to be titled, and it was discovered that the title had been altered. The odometer reading was scratched off the title, and the numbers were unidentifiable. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 101,211, and at the time of registration, it was…
NHTSA complaint #11725873 · source
Filed Feb 22, 2026MDFuel, Hybrid & EV Propulsion
The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to hitting myself and others. I have spent over $1,000 at this point fixing items that didn't need to be fixed only to finally find out online that others have this issue and its a…
NHTSA complaint #11719679 · source
Filed Feb 5, 2026CAElectrical SystemEngineFuel, Hybrid & EV Propulsion
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
NHTSA complaint #11715742 · source
Filed Sep 4, 202586,000 miTXBrakes
The contact owns a 2011 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ABS module and Service Brake warning lights illuminated. The contact stated that the gear shift indicator also failed to operate as needed. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the ABS and traction control had failed, and the ABS module needed to be replaced. The ABS module was replaced. The…
NHTSA complaint #11685104 · source
Filed Jul 15, 2025129,010 miTXTowedElectrical System
The contact owns a 2011 Chrysler Town and Country. The contact stated while at a complete stop on several occasions, the vehicle stalled. The vehicle was able to restart on some occasions; however, the vehicle failed to restart on other occasions and was towed. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The contact stated that the failure persisted, and the contact was able to start the vehicle with the index finger. The…
NHTSA complaint #11673674 · source
Filed Jun 8, 2025WYEngine
My vehicle has overheating problems ever since I have had it. I have had the thermostat replaced. The sensor thermostat replaced. The radiator flushed and had several shops look at it yet they could find nothing wrong but I go through antifreeze like crazy. At least 1 gallon every month. The temp reads 100 - 180 on hot days and it gets super hot.
NHTSA complaint #11665623 · source
Filed Jun 8, 2025WYElectrical SystemVisibility & Wipers
In Oct of 2024 My driver's side window shattered out of nowhere for no apparent reason! I heard this really loud boom then the window shattered ! I took it in the have the regulator replaced and the window. I also put a windshield in it at that time as well. Then in August of 2025 not even a year later and once again my window shattered and my winshield cracked. This time i was driving on the freeway and I heard a big pop the crash and in tiny pieces mof glass fell in to the…
NHTSA complaint #11665620 · source
Filed Apr 10, 2025AREngine
The vehicle had a recall that was not satisfied before expiration. The vehicle currently has only 92,135 miles. The car would stall out while driving down the road. The head was manufactured to thin, cylinder misfire. It was very unsafe going up and down the mountains in our area especially. It would not shift after going down an incline. So have to pull over and restart. I called and made a complaint before. We finally saved up enough to pay for the work. I have a receipt…
NHTSA complaint #11653804 · source

Compare the 2011 Chrysler Town And Country with another vehicle →

Other 2011 Chrysler models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology