2012 Chrysler Town And Country problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 144 complaints with NHTSA about the 2012 Chrysler Town And Country, most often about electrical system. There are 5 recalls for this model year.

Complaints
144
Recalls
5
Crashes
4
Fires
7
Injuries
10
Median mileage
121,000 mi
at time of problem

Key facts

  • Electrical System is the most-reported problem area, named in 70 of 144 complaints (49%).
  • Engine (47) and fuel, hybrid & EV propulsion (28) follow.
  • Half of the complaints that list mileage happened before 121,000 mi.
  • Owners reported 4 crashes, 7 fires and 10 injuries.
  • The 2012 Chrysler Town And Country has 5 recalls on file.
  • NHTSA has opened 2 defect investigations covering this vehicle.
  • It ranks 4th of 12 Chrysler Town And Country model years by our severity-weighted complaint score (1st = worst).
  • That is 45% more complaints than the 2011 model year (99).

2012 Chrysler Town And Country problems by category

  • 70 complaints
  • 47 complaints
  • 28 complaints
  • Other / Unknown
    18 complaints
  • Transmission & Drivetrain
    16 complaints
  • Body & Structure · 1 crash
    12 complaints
  • Steering
    9 complaints
  • Brakes
    7 complaints
  • Seats & Seat Belts
    7 complaints
  • Airbags · 3 crashes
    5 complaints
  • Driver Assistance & Safety Tech
    5 complaints
  • Acceleration & Cruise Control
    2 complaints
  • Suspension
    1 complaints
  • Lighting
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system68
Engine45
Fuel/propulsion system27
Unknown or other18
Power train16
Structure:body12
Steering9
Service brakes7

When problems happen (mileage)

1Under 10k310k–30k130k–60k1560k–100k37100k–150k18150k+
Mileage at the time of the problem, for 2012 Chrysler Town And Country complaints that list mileage.

2012 Chrysler Town And Country recalls (5)

  • Recall 25V876000Dec 17, 202586 vehicles
    EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

  • Recall 14V234000May 7, 2014644,757 vehicles
    ELECTRICAL SYSTEM

    Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

    Risk: An overheated switch may result in a vehicle fire.

    Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

  • Recall 12V191000May 2, 2012471 vehicles
    EQUIPMENT

    Chrysler is recalling certain model year 2012 town and country and dodge grand caravan vehicles, manufactured from march 9, 2012 through march 12, 2012. Some vehicles may be equipped with a right side liftgate pinch sensor that does not function properly. As a result, increased force may be required in order to stop the power liftgate during final closing stages.

    Risk: The power liftgate door may close on an appendage, increasing the risk of injury.

    Remedy: Chrysler will notify owners, and dealers will inspect and replace the right side liftgate pinch sensors, free of charge. The safety recall began on may 18, 2012. Owners may contact chrysler at 1-800-853-1403.

  • Recall 12V141000Apr 3, 2012289 vehicles
    SUSPENSION:REAR

    Chrysler is recalling certain model year 2012 town and country and dodge grand caravan vehicles manufactured from november 15, 2011, through november 21, 2011. Some vehicles may be equipped with right rear hub and bearing assemblies that were not fully machined.

    Risk: This could result in a decrease in durability, which may lead to wheel separation, increasing the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will replace the right rear hub and bearing assembly, free of charge. The safety recall began on april 27, 2012. Owners may contact chrysler at 1-800-853-1403.

  • Recall 11V487000Sep 29, 2011667 vehicles
    ENGINE AND ENGINE COOLING

    Chrysler is recalling certain model year 2012 chrysler vehicles, including 200 and town and country models, dodge vehicles, including charger, durango, grand caravan and journey models and jeep grand cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3.6l engines. These engines may experience connecting rod bearing failure due to debris inside the engine block.

    Risk: Connecting rod failure may lead to engine seizure which may increase the risk of a crash.

    Remedy: Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about november 18, 2011. Owners may contact chrysler at 1-800-853-1403.

NHTSA defect investigations

  • PE19014Opened Sep 9, 2019Closed Feb 25, 2026

    Active Head Rest Inadvertent Deployment

    The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in…

  • DP14004Opened Sep 25, 2014Closed Jul 24, 2015

    Totally Integrated Power Module Failure

    In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to…

NHTSA 5-Star safety ratings

VersionOverallFrontalSideRollover
2012 Chrysler Town And Country VAN FWD★★★★☆★★★★☆★★★★★★★★★☆

Recent 2012 Chrysler Town And Country complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Jul 29, 2026MAElectrical SystemTransmission & Drivetrain
    The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the key out and putting the key back in. The part where the key goes in is very very loose. This puts myself and my kids at risk especially driving on the highway! Whenever this…
    NHTSA complaint #11753587 · source
  2. Filed Jul 26, 2026TNFireElectrical System
    The vehicle caught on fire with my [XXX] and me inside. Its currently located at a tow yard and Chrysler has not inspected the vehicle yet. I have a report from the fire department stating the fire was hotter on the left drive side which directly lines up with the current recall of the drivers side door switch. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
    NHTSA complaint #11752863 · source
  3. Filed Jul 23, 2026IDElectrical SystemFuel, Hybrid & EV Propulsion
    The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it’s putting families at risk of the TIPM failing and leaving them stranded at any time. Chrysler has a packaged replacement part under…
    NHTSA complaint #11752428 · source
  4. Filed Jan 2, 202690,288 miPAElectrical System
    The contact owns a 2012 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ignition switch malfunctioned, causing the vehicle to turn off. The contact stated that after wiggling the ignition key in the ignition switch, the vehicle started. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to a faulty ignition switch. The…
    NHTSA complaint #11708382 · source
  5. Filed Dec 26, 2025MNFuel, Hybrid & EV Propulsion
    Fuel Relay System Failure When searching online apparently this is such an extremely common issue there is a special bypass part that was made, and part of a recall for durangos and jeeps but not the town and country, even though this part is failing all the time in this vehicle as well. Before it went completely dead, it did fail once when I was driving, which is a huge safety issue. I was lucky it started again and that I wasn’t going very fast. I didn’t know at the time…
    NHTSA complaint #11707187 · source
  6. Filed Nov 15, 2025VTElectrical SystemEngine
    Vehicle randomly shuts off while driving. No warning lights are illuminated. Shutoff can occur at any speed and causes loss of power steering, braking etc. Shutdown requires immediate pull off to the side of the road. Once key is turned off and back on, car restarts.
    NHTSA complaint #11699567 · source
  7. Filed Nov 14, 2025AZEngineOther / Unknown
    Catalytic converter is reported to me as needing to be replaced. Check Engine light came on which indicated this error. It’s only at 84k miles. Followed by needing new O2 sensors if the catalytic converter is replaced. Another error was the thermostat which needs replacement. We are looking at over $5k in repairs.
    NHTSA complaint #11699337 · source
  8. Filed Oct 8, 2025MIElectrical SystemEngine
    My van will frequently lose power and die while I am driving it, with NO WARNING. I have to pull off and put it either into park or neutral then turn the key again to get it started again. This has happened more than 40 times over the last 15 monnths. My speeds have ranges from 25mpg in town to 65 mpg on the highway.Most recently on Saturday, October 4, 2025.
    NHTSA complaint #11692168 · source

Compare the 2012 Chrysler Town And Country with another vehicle →

Other 2012 Chrysler models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology