2015 Chrysler Town And Country airbags problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 25, 2026ILAirbags

   Driver side headrest popped out and plastic pieces are broken inside. I believe there is an investigation for this: Active Head Rest Inadvertent Deployment. It randomly happened the other day while vehicle was parked in garage. I’m not sure to get the headrest fixed for safety reasons or leave it broken.

   NHTSA complaint #11766968 · source
2. Filed Aug 7, 2025MAAirbags

   I was driving at 515 am on the highway about 60 mph, when all of a sudden Drive aside headrest airbag went off. I am thankful that it was early in the morning and not a lot of people on the road cuz I did swerve but did not hit anyone or anything as it startled me as I was driving. I called Chrysler see case number below and they will do nothing about this. As this car is made you need to replace the whole seat they want me to pay for the Diagnostics waiting for a supervisor…

   NHTSA complaint #11679106 · source
3. Filed Aug 24, 2024FLAirbagsSeats & Seat Belts

   With normal use, no accident has occurred both front driver and passenger active headrest have deployed due to faulty plastic casing. One side, front passenger occured with occupant pulling on headrest to enter vehicle in the middle row. One , front driver side, occured when a shopping bag GENTLY bumped the headrest while being removed from the middle row behind the seat. They will not "click" back into place because of a broken piece. If this deployed while driving, rather…

   NHTSA complaint #11610594 · source
4. Filed Aug 12, 2024IAAirbags

   The Active Head Rest on the driver seat in my 2015 Chrysler Town and Country. I purchased this vehicle brand new from the dealer in 2015 from the Chrylser Dealer in Springfield, IL. No one was driving the vehicle at the time, we only notice the headrest had activated after entering the vehicle after it was parked in our garage. I have contacted my local dealer (Burlington, IA) to determine the repair/replacement required. No other warning lights are shown on the dashboard.…

   NHTSA complaint #11608005 · source
5. Filed Jan 19, 2024CAAirbags

   Front Passenger Seat Headrest deployed from broken plastic that failed and released the headrest while parked and car is off. Concussion risk while driving No inspection yet by dealer or police/insurance No prior warning

   NHTSA complaint #11566577 · source
6. Filed Dec 18, 2023TX1 injuredAirbags

   While driving the headrest exploded into the back of my head. It felt like someone had just punched me in the back of the head. This happened yesterday, and I have not yet had it inspected by anyone.

   NHTSA complaint #11560775 · source
7. Filed Sep 5, 2022MOAirbagsSeats & Seat Belts

   Driver side active head restraint popped open. The air bag did not deploy but the plastic tabs holding it together broke inside.

   NHTSA complaint #11482928 · source
8. Filed Apr 5, 2022KSAirbags

   My spouse was driving and the headrest air bag deployed hitting her in the back of the head. There were no warnings before it happened and the dealership said that it seems to be an issue that they are aware of but there are no recalls at this time. Since this has happened the seatbelt light is on.

   NHTSA complaint #11459748 · source
9. Filed Sep 8, 2021NVAirbags

   The active headrest restraint deployed & broke the plastic without being in an accident. No way to reset since the place is broken.

   NHTSA complaint #11432132 · source
10. Filed Apr 14, 202149,670 miFLAirbags

    My 2015 town and country chrysler minivan was parked in a hot garage in florida in the early morning, when i observed the front right side passenger's headrest to be opened and appearing to be forced forward. No accident or moving was involved. There was no activity that should have caused the headrest to deploy forward. I believe this is probably a headrest that is used for an anti whiplash device in case of an accident. Without a doubt, this is a safety issue as accidental…

    NHTSA complaint #11408090 · source
11. Filed Dec 23, 2020113,000 miILAirbagsSeats & Seat Belts

    Passenger headrest assembly randomly engaged some sort of "airbag" mode. Two springs deployed the headrest forward rapidly

    NHTSA complaint #11384660 · source
12. Filed Dec 19, 2020102,000 miFLAirbagsSeats & Seat Belts

    Driver seat got stuck in up position. Seat will not go down and peddles won't adjust. The air bag in the head rest discharged while sitting at a red light. Not very satisfied.388rks

    NHTSA complaint #11384153 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology