2016 Dodge Grand Caravan body & structure problems

Updated from NHTSA data · How we count

152 owners have reported body & structure problems with the 2016 Dodge Grand Caravan, 22% of all complaints about this model year. The typical problem appeared around 62,848 mi.

Body & Structure complaints
152
Crashes
1
Fires
0
Injuries
1
Related recalls
1
Median mileage
62,848 mi

Specific components reported

Body & Structure covers: Frame, body panels, doors, latches, locks, hood and trailer hitches.

ComponentComplaints
Structure:body133
Structure:body:door9
Latches/locks/linkages:doors:latch7
Latches/locks/linkages5
Latches/locks/linkages:electronic lock/latch actuator1
Latches/locks/linkages:doors:lock1
Structure1

Body & Structure complaints across Dodge Grand Caravan years

1200522008120095201012011420121020131320141720151522016112201768201838201912020
Body & Structure complaints by model year. The 2016 is highlighted.

Mileage when the problem appeared

Under 10k610k–30k3330k–60k4760k–100k9100k–150k1150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

  • Recall 15V595000Sep 24, 20151,625 vehicles
    LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

    Risk: If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

    Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.

What owners say

  1. Filed Sep 29, 2026NYBody & Structure
    The rear sliding doors do NOT open. The locks are stuck and won’t allow the doors to unlock and open. Prior to the locks malfunctioning they made a very loud buzzing sound then completely stopped working.
    NHTSA complaint #11767634 · source
  2. Filed Jun 1, 2026120,000 miWABody & Structure
    The contact owns a 2016 Dodge Grand Caravan. The contact stated that the passenger's sliding door had failed to lock as intended, and the driver's side sliding door had failed to open as intended. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.
    NHTSA complaint #11741351 · source
  3. Filed Apr 1, 202654,000 miALBody & Structure
    The contact’s father owns a 2016 Dodge Grand Caravan. The contact stated that the rear sliding doors unexpectedly opened while the vehicle was parked and idling, or while driving at various speeds. The driver pulled over to the side of the road and manually closed the door. The contact researched online and became aware of an extended warranty for the failure; however, the VIN was not included. The vehicle was not taken to the dealer, and the vehicle was not diagnosed or…
    NHTSA complaint #11728442 · source
  4. Filed Mar 16, 2026TXBody & Structure
    The driverside manually operated sliding door will not open. If person's riding in the rear or middle seats they would only have on egress door in an emergency situation. This vehicle has not been involved in any type of wreck and there were/are no warning lights. This happened about 1 week ago and I found out it is not covered under my extended warranty
    NHTSA complaint #11724662 · source
  5. Filed Feb 5, 2026MNBody & Structure
    The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down the road. This happened on both the driver and passenger side at different times/days. The drivers side was fixed by the dealer (eide) under warranty prior to the passenger side flying off. The passenger side panel is still missing/not fixed. You can possibly inspect it, depending on what it entails and what I would need to do. The safety of myself and other…
    NHTSA complaint #11715934 · source
  6. Filed Dec 30, 202574,000 miSCBody & Structure
    The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that there was an unusually loud buzzing sound coming from the front driver's side door. The contact stated that the failure occurred while the key was in the ignition switch. In addition, the rear door failed to latch and to close securely. The contact stated that the failure initially occurred intermittently but had become persistent. The dealer was made…
    NHTSA complaint #11707767 · source
  7. Filed Oct 27, 202571,567 miCABody & Structure
    The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's side headrest stem fractured. The contact stated that the vehicle was not occupied when the failure occurred. The contact zip-tied the headrest to keep it secured. No warning lights were illuminated. The vehicle remained at the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately…
    NHTSA complaint #11695781 · source
  8. Filed Dec 9, 2024NYBody & Structure
    The rear sliding doors do not open. Dodge sent me an extended warranty to fix the rear door actuators which fail that cause this issue. But 2 dealerships want $1600 to $2000 to replace the covered part! I cannot afford to fix this extremely hazardous situation of the rear doors not opening. As I have talked to other owners this is a major repaired part that dodge will not repair on their own and a recall must be forced on them.
    NHTSA complaint #11629563 · source
  9. Filed May 17, 2024MIBody & StructureTransmission & Drivetrain
    Transmission had to be rebuilt at 153,000. The sliding doors actuators are locked all the time and unlocked all the time, which is a safety hazard for anyone riding in rear seats.
    NHTSA complaint #11589265 · source
  10. Filed Feb 3, 2024NYBody & Structure
    Sliding door is permanently locked shut and doesn’t open. Have tried to open from outside and inside the car. Will not lock or unlock due to being locked all the time.
    NHTSA complaint #11569660 · source
  11. Filed Jul 26, 2023MIBody & StructureOther / Unknown
    Both sliding doors are locked and can't be opened manually or automatically our kids and passengers can't exit safely in the event of an accident or fire. The issue has been confirmed and warranty extented-dealer charged $155 and told us that the door being locked and not being able to open is not the issue but the latch is defective. (we don't believe this to be true) this issue has been confirmed by manufacturer and we recieved a letter directing us to take the car in for…
    NHTSA complaint #11534702 · source
  12. Filed Jul 23, 2023AZBody & Structure
    The door locking actuator failed. The door will no longer open from the inside or out. It’s essentially stuck locked. There was a loud buzzing noise which now I know was the warning signal for the actuator starting to go bad.
    NHTSA complaint #11533885 · source

Other 2016 Dodge Grand Caravan problem areas

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology