2015 Dodge Journey problems, complaints & recalls

2015 Dodge Journey recalls (6)

• Recall 18V332000May 17, 20184,815,661 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL

  Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

  Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

• Recall 17V432000Jul 7, 2017363,480 vehicles
  AIR BAGS:FRONTAL

  Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

  Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

  Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

• Recall 16V273000May 6, 20168,569 vehicles
  STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

  Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

  Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

• Recall 15V675000Oct 19, 2015275,187 vehicles
  ELECTRONIC STABILITY CONTROL (ESC) · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

  Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

  Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

• Recall 15V431000Jul 7, 2015145,379 vehicles
  ENGINE AND ENGINE COOLING:ENGINE

  Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

  Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

  Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

• Recall 14V711000Nov 7, 2014667 vehicles
  EQUIPMENT:OTHER:LABELS

  Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."

  Risk: With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

NHTSA defect investigations

• EA24003Opened Aug 1, 2024Open

  Vehicle entrapment

  The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continue…

• RQ22002Opened Jul 22, 2022Closed Jun 16, 2025

  Stall from Crankshaft\Camshaft Failure

  On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles.  Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing cra…

• PE19014Opened Sep 9, 2019Closed Feb 25, 2026

  Active Head Rest Inadvertent Deployment

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in…

NHTSA 5-Star safety ratings

Recent 2015 Dodge Journey complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Aug 28, 2026OKEngine

   Car overheared i was checking on regular basis to maybe sure it haf coolant.warning lights didnt come on.temperature gage was normal. Oil hot came o. 2 times with temperature gage just fine .sone who the upper inlet on top radiator hose broke off into the hose . No sign no warning car just kept driving fine . Also a clicking soumd occauisonally from dash sounds like coming from drivers side behind dashboard

   NHTSA complaint #11760506 · source
2. Filed Aug 15, 2026WAElectrical System

   While driving, the electric window and doorlock module started smoking. It was a heavy white smoke. There were no warning lamps or messages. I smelled the smoke and burning of plastic immediately before I even saw the smoke. I pulled over to a safe spot, turned off my vehicle, grabbed my purse and keys and waited for help/assistance. The buttons of module are melted, my window is stuck, and the component is severely melted below the surface of armrest/window doorlock module.

   NHTSA complaint #11757194 · source
3. Filed Aug 14, 2026NJDriver Assistance & Safety TechElectrical System

   The review camera stopped working in the early Summer 2026. Sporadically, the image would display and then cut out to a blank/black screen. The warning beeps also we're not working all the time. No warning messages displayed. Eventually it almost entirely stopped working! A rear view image that is blank or black reduces the driver's view of what's behind the vehicle, increasing the risk of a crash. After receiving notice from family who own a 2019 of a safety recall for this…

   NHTSA complaint #11757056 · source
4. Filed Aug 7, 2026WABrakesOther / Unknown

   ABS module was recalled and replaced. The replaced piece is now not working and needs replaced. Every place says part is on backorder. Its a safety issue to continue driving my car

   NHTSA complaint #11755419 · source
5. Filed Jun 17, 2026AZ1 injuredSeats & Seat Belts

   [XXX]: Driving down a city street, had not braked or slowed down when I heard a loud bang behind me and something hit me in the back of the head. My son was in the car with me and said the headrest had exploded. I had nausea and a headache for a couple of days, which indicates a slight concussion. Saw my doctor the next day and he said to let him know if it got worse, which it didn't. Took the car to my dealership where I purchased the car, Bill Luke Dodge, Phoenix, AZ and…

   NHTSA complaint #11744875 · source
6. Filed May 29, 202683,000 miMOTowedTransmission & Drivetrain

   The contact owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, an abnormal whining sound was heard coming from under the vehicle, and the Tachometer would abnormally rise while depressing the accelerator pedal. An unknown warning light illuminated. In addition, a local independent tow mechanic arrived on scene, and while attempting to shift the vehicle in Reverse, the vehicle moved forward. The vehicle was towed to a local dealer, where…

   NHTSA complaint #11740860 · source
7. Filed Mar 10, 2026OHBrakes

   Im getting the same code (c2200) that has been recalled on other cars with my same year make and model of vehicle but yet my vehicle is not recalled and I have to pay out of pocket after spending thousands to keep this pos going already im done putting money into this peice of junk if this is how you treat your customers they should all be recalled because they all have the same issue not just the ones you pick and choose this is ridiculous if I didnt still owe so much on it…

   NHTSA complaint #11723387 · source
8. Filed Feb 25, 2026160,000 miNCFireTowedElectrical System

   The contact owned a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, the interior of the vehicle was filled with smoke. No warning lights were illuminated before the failure. The vehicle was driven to the rear of a local gas station. The contact noticed the fire coming from the rear passenger side area of the vehicle. The contact and staff at the station began to extinguish the fire with fire extinguishers. The fire department arrived and…

   NHTSA complaint #11720452 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology